GHD · 2 days ago
Client Services Leader - Water (New Jersey)
Bridgewater, NJ
Full-time
Onsite
Senior Level, Lead/Staff
$144K/yr - $216K/yr
12+ years expGHD is a global professional services company that leads through engineering, architecture, and construction expertise. They are seeking a Client Services Leader for their Northeast Water and Wastewater group to expand relationships with large water clients, drive business development efforts, and promote the GHD brand through active engagement in professional organizations.
ArchitectureCivil EngineeringConstructionConsultingEnergyEnvironmental ConsultingEnvironmental EngineeringProfessional ServicesTransportationWater
Responsibilities
Needs Assessment: Uncover emerging issues or needs, identifying potential causes, barriers, and key stakeholders, as well as related issues
Improvement/Innovation: Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organization's change management program. Involves working with guidance from senior colleagues
Culture of Innovation: Drive a culture of innovation by creating multistakeholder solutions that boost creativity, innovation, and collaboration across business units, such as idea generation platforms, jam sessions, and hackathons
Engineering Solutions Design: Design engineering solutions and the associated validation process to enable the realization of a design brief (for example, in terms of functionality, performance, aesthetics, and cost) that conforms to organizational and/or regulatory standards
Engineering Standards Specification: Analyze information, draft engineering standards and specifications, and evaluate the effectiveness of those standards within own engineering discipline to ensure work of the required quality is delivered and to inform engineering work in the organization and/or of its suppliers, contractors, and consultants
Knowledge Management: Develop policies and processes, create best practices, set up case studies, and deliver internal knowledge-sharing sessions to capture and share knowledge among colleagues on project/program outcomes and innovative practices in a particular area of expertise and to support the practice
Health, Safety, and Environment: Monitor and review performance against health, safety, and environment (HSE) key performance indicators (KPIs) and patterns of behavior within the area of responsibility. Take action to improve performance and to resolve noncompliance with the organization's HSE policies, procedures, and mandatory instructions
Technical Developments Recommendation: Discuss and recommend more complex or innovative technical developments to improve the quality of the website/portal/application software and supporting infrastructure to better meet users’ needs
Professional Supervision: Lead and oversee the provision of professional supervision to ensure that there is effective professional supervision that supports practitioners' professional development and embeds reflective practice
Feasibility Studies: Conduct complex feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure
Waste Management: Manage specific segments of waste management, involving waste reduction programs, waste segregation, compliance, storage, transport, and disposal
Project Management: Manage a portfolio of projects while reporting to senior colleagues
Client & Customer Management (External): Manage important client relationships with guidance from senior colleagues, or oversee relationship management with a group of more transactional clients and customers
Qualification
Required
Bachelor's and/or Master's degree in Civil, Chemical, or Environmental Engineering or closely related field
Professional Engineer (PE) license in NJ or ability to acquire it preferred
At least 12 years of relevant water engineering experience; wastewater treatment and/or large diameter pipeline design experience a plus
Knowledge of water regulations including wastewater treatment and conveyance, surface water treatment, lead and copper and disinfection byproduct rules
Willing and able to travel to project sites and client meetings as needed
Benefits
401K - Employees are eligible to participate on the first day of the month following 3 months of service
Paid time off – Our PTO benefit is designed to provide eligible employees with a period of rest and relaxation, sick, and personal time throughout the year. PTO starts at 16 days per year and increases with years of service
Holiday Pay - Holiday pay is provided for eligible employees. GHD observes 9 holidays per year. Holiday pay will be based on the regular set schedule for the employee
Wellness Benefit- Regular full-term employees are eligible to participate in the wellness reimbursement program. GHD will reimburse 50% of the cost of the following to maximum of $250.00 reimbursement annually for such items as: Health club membership fees, Home exercise equipment purchases, Bicycles, Race, run & marathon entrance fees, Smoking cessation programs, Weight loss programs (i.e.—Weight Watchers, Jenny Craig), Fitbits and Fitness Tracking devices
Company
GHD
Addressing the world’s biggest challenges in the areas of water, energy and communities.
10001+ employees
H1B Sponsorship
GHD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (4)
2022 (4)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$0.04MKey Investors
Callaghan Innovation
2021-09-08Grant· $0.01M
2020-10-07Grant· $0.03M
Leadership Team
Jim Giannopoulos
Chief Executive Officer
Recent News
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