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USAJOBS · 6 months ago

Air Traffic Control Specialist, Staff Support Specialist

College Park, Georgia, USA

Full-time

Onsite

Mid Level

$161K/yr - $218K/yr

1+ years exp

USAJOBS is seeking a Service Center Staff Support Specialist. The role involves providing tactical, strategic, and administrative support across various program areas related to air traffic control and operational processes.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level

Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty

Communicates intra/inter facility as well as among various lines of business and industry

Makes recommendations for new projects/studies. taking into account available resources and the accomplishment of organizational goals and objectives

Applies expertise toward the completion of projects/studies and facility reports

Analyzes and evaluates the effectiveness of equipment, facilities, and procedures

Conducts investigations, evaluations, and briefs facility personnel

Develops methods to improve customer service and the quality of support provided

Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location

May perform duties outside of the facility commensurate with grade and experience

Qualification

FAA 2152 FG-14 experienceFacility rated in ATSMSS position experienceOperational automation knowledgeSafety management system knowledgeAnalytical skillsCustomer service improvementCommunication skillsCollaboration skills