AmeriVet Veterinary Partners · 1 day ago
Customer Service Lead
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$19/hr - $19/hr
3+ years expAmeriVet Veterinary Partners is dedicated to providing a welcoming environment for residents and visitors. The Customer Service Lead will be responsible for managing reception duties, ensuring a friendly atmosphere, and overseeing the reception schedule while assisting with general inquiries and clerical tasks.
Financial ServicesHealth Care
Responsibilities
Greet and welcome residents, families, and visitors with a friendly and helpful attitude
Manage the Reception schedule and ensure all shifts are filled
Answer incoming calls, transfer calls to appropriate departments, and take messages when necessary
Manage and distribute incoming mail and packages
Assist residents and their families with general information and inquiries
Coordinate appointments and meetings for residents with various community services
Perform general clerical tasks, including data entry, filing, and photocopying
Monitor and control access to the community, ensuring the safety and security of residents and staff
Qualification
Required
Have a high school diploma or equivalent
A minimum of 3-5 years of experience in a customer service Leadership or role within the veterinary industry is preferred
Excellent verbal and written communication skills
Reliable attendance and Punctuality as the team leader of the front staff
Proficient in using basic office equipment and computer applications
Empathy and understanding for the needs of senior residents
Be compassionate and patient, professional and courteous at all times
Benefits
Work-Life Balance
Time Off: Enjoy paid breaks, holidays, vacation, and an additional floating holiday.
Health and Wellness: Stay healthy with great insurance for you and your family.
Financial Security: Plan for the future with a 401(k) and company match.
Invested in You: ongoing training and growth opportunities.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
Company
AmeriVet Veterinary Partners
AmeriVet Veterinary Partners is a group of veterinary practices who have joined forces with a focus on growth and profitability.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-03-07Acquired
2019-06-16Private Equity
Leadership Team
Orin Litman
Board Member
Recent News
The Business Journals
2024-05-23
Business Journals
2024-03-27
Company data provided by crunchbase