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Arc'teryx Equipment · 6 months ago

Lead - Part Time

Bethesda, MD

Part-time

Onsite

Senior Level

$24.80/hr - $28.10/hr

1+ years exp

ARC'TERYX is a company dedicated to creating a culture of inclusivity and fostering a connection to nature. As a Store Lead, you will be responsible for leading the store team, enhancing the guest experience, and ensuring operational excellence across various store functions.

Consumer GoodsManufacturingOutdoorsRetailSporting Goods

H1B Sponsor Likely

Responsibilities

Leading in alignment with the Arc’teryx Vision, Purpose and Values

Supporting the entire in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment

Supporting product guides in delivering a world-class guest experience through authentically sharing technical product knowledge

Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week

Supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)

Building community by actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in

Coaching and providing feedback to product guides to unlock their potential and support the store in reaching targets

Supporting inventory management throughout the day to maximize sell-through, including receiving, processing, restocking and destocking, and visual merchandising

Communicating all company initiatives, policies, and priorities to the team in collaboration with, or as required by, the Store Manager

Leveraging all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management

Networking with potential partners to support events and to help maximize brand engagement in the community

Managing the opening and closing procedures for the store, as designed by the company and leadership team

Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Regional social media channels

Rotating through areas of focus to deep dive into each of the five pillars of the business

Utilizing the Point of Sale system to accurately and efficiently process guest transactions including warranties, Used Gear trade-ins, purchases, and returns

Qualification

Customer serviceCoaching skillsLeadership experienceTime managementCommunication skills

Required

One or more years of leadership experience

1 – 2 years of retail experience

Excited by the opportunity of unlocking someone's potential and coaching others

Passion for customer service and delivering an exceptional experience for guests

Seek and offer relevant feedback, coaching and development in the moment

Comfortable adhering to and enforcing health and safety guidelines at all times

Proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives

Strong time management skills and can prioritize and adapt to daily business needs in the moment

Remain highly flexible and adaptable when faced with ambiguity

Seek the best solutions with an unwavering commitment to do what is right

Passion for work paralleled by passion for getting outside and living it

Strong written and verbal communication

Ability to lift up to 30 lbs

Available for a minimum of one open, one close and one weekend shift each week

Availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager

Full Time – 30-40 hours per week (5 days per week)

Part Time – 10-30 hours per week (2-4 days a week)

Benefits

Competitive bonus program

Company

Arc'teryx Equipment

Glassdoor3.9

Arc’teryx is a Canadian company born in the Coast Mountains, where our passion for the outdoors drives us to push the boundaries of performance and durability.

Founded in 1989

Vancouver, British Columbia, CAN

1001-5000 employees

http://arcteryx.com

H1B Sponsorship

Arc'teryx Equipment has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)