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Innisfree Hotels · 6 months ago

Room Inspector

Pensacola, FL

Full-time

Onsite

Entry Level

1+ years exp

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. The Room Inspector ensures that all guest rooms and public areas are cleaned to the highest standard while overseeing and supervising the work of housekeeping room attendants.

HospitalityHotel

Responsibilities

Always approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor

Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner

Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff

Obtain list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments

To be aware of the day’s business both in Room Occupancy, Special Requirements and VIP needs

Liaise with Reception regarding room moves, VIP guests, special needs and act on any information given

Excellent knowledge on how to inspect properties

Daily inspections of all guest rooms, public areas, recreational area for cleanliness, appearance and to make sure these areas are kept as per the hotel’s standards

Ensure that company standards for guest services, décor, and housekeeping services are met or exceeded

Conduct meetings and training sessions as and when required

To actively train all staff to the standards laid down in the training manual and monitor their work performance

Perform other duties as assigned by management