Primerica · 7 hours ago
Customer Service Rep 1 - Bilingual
Duluth, GA
Full-time
Onsite
Entry Level
3+ years expPrimerica is recognized as a great place to work, having received multiple accolades for its workplace culture and diversity. The Customer Service Rep 1 - Bilingual role focuses on providing exceptional support to Primerica agents by handling inquiries and ensuring effective communication in both English and Spanish.
ConsultingFinancial ServicesInsuranceLife Insurance
Responsibilities
Deliver exemplary customer service to Primerica agents
Respond to inquiries in a concise and courteous manner while documenting all research findings thoroughly
Recognizes priority situations and understands when to notify appropriate parties
Qualification
Required
Fluency in English and Spanish, is essential. This includes the ability to speak, read, and write in both languages
Minimum 3 year of call center customer service experience is a plus
Minimum high school diploma or GED
Excellent PC skills
Intermediate skills in Microsoft Word
Excellent verbal and written communication skills
Excellent customer service skills
Attention to detail
Ability to maintain knowledge of company's products and procedures
Ability to work under pressure and communicate professionally with irate customers
Strong problem solving and decision making skills
Ability to organize and present facts in a clear and concise manner in both speech and correspondence
Ability to handle high-volume calls
Benefits
Day one health, dental, and vision insurance
401(k) Plan with competitive employer match
Vacation, sick, holiday and volunteer time off
Life and disability insurance
Flexible Spending Account & Health Savings Account
Professional development
Tuition reimbursement
Company-sponsored social and philanthropy events
Company
Primerica
Primerica is a financial services company that offers financial education, products, and services to their clients.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2010-04-01IPO
Leadership Team
Glenn J. Williams
Chief Executive Officer
Tracy Tan
Chief Financial Officer
Recent News
2026-01-07
2025-11-20
Company data provided by crunchbase