Customer Service Representative - Bearing and Power Transmission jobs in United States
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DXP Enterprises, Inc. · 2 days ago

Customer Service Representative - Bearing and Power Transmission

DXP Enterprises, Inc. is dedicated to providing high-quality customer service and innovative solutions for industrial customers since 1908. The Customer Service Representative will handle customer inquiries, process orders, and assist the sales team, ensuring customer satisfaction and efficient service delivery.

Industrial EngineeringIndustrial ManufacturingMechanical Engineering
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Senior Management

Responsibilities

Responding to customer inquiries regarding company products and services
Processing customer phone and e-mail orders
Checking availability of stock and shipping dates
Quoting prices, filling orders to customer specifications and processing sales data via computer
Assisting the outside sales team by preparing price quotes and sourcing products
Assisting with warehouse duties when needed

Qualification

Industrial product knowledgeMicrosoft OfficeInside sales experienceData entry skillsCommunicationMotivated to learn

Required

Foundational understanding of industrial products and their applications, with the ability to assist customers in identifying the right solutions
Knowledge of Microsoft Office (Excel, Word, Outlook)
Excellent communication skills
Attentive and highly motivated to learn new product lines
Strong data entry skills; organized, able to multitask, and focused on customer satisfaction
Education: High School Diploma or GED Required

Preferred

1+ year (s) of experience in electrical, hydraulics, pumps, bearings and power transmission, MRO, cutting tools and /or safety products
Prior inside sales/customer service experience
Training/Certifications: Microsoft, Epicor Profit 21, Industrial Power Transmission Training
Associate's or Bachelor's degree

Benefits

Medical
Dental
Vision
Flexible Spending
401(k)
Paid holidays
Life and Disability Insurance
Additional supplemental products

Company

DXP Enterprises, Inc.

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DXP Enterprises is a publicly traded industrial distribution management company specializing in pumps, industrial supplies, and MROP solutions.

Funding

Current Stage
Public Company
Total Funding
$1.46B
2025-12-22Post Ipo Debt· $205M
2025-07-01Post Ipo Debt· $50M
2024-10-08Post Ipo Debt· $649.5M

Leadership Team

G
Gary Messersmith
SVP & General Counsel
D
David Vinson
Manager IM&P Process
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Company data provided by crunchbase