Wisconsin Department of Corrections ยท 5 months ago
Corrections Communications Operator
Madison, WI
Full-time
Onsite
New Grad, Entry Level
$22.31/hr - $22.31/hrThe Wisconsin Department of Corrections is responsible for providing electronic monitoring services to various agencies. They are seeking a Corrections Communications Operator who will handle communications and provide information to stakeholders while operating a 24/7 electronic monitoring system.
GovernmentNon Profit
No H1B
Responsibilities
Receive and provide information, directives and messages to stakeholders over phone and electronic communications
Have the ability to clearly hear and understand words over the phone with distractions, distortions and background noise, with or without accommodation
Workstations include multiple computer monitors displaying a variety of computer systems at the same time
Have the ability to view and read multiple computer monitors at the same time, with or without accommodations for extended periods of time
Be ordered to work additional 8-hour shifts as an essential function of the position
Qualification
Required
Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application
The Department of Corrections will conduct criminal background checks on applicants prior to selection
Upon hire, all new DOC employees are subject to fingerprinting
Education, training, and/or experience working with computer programs such as Microsoft Office Suites (Word, Excel, Outlook) and utilizing them to create reports, analyze data, and data entry
Education, training, and/or experience interpreting and communicating policies, procedures, and information to various audiences (supervisor, law enforcement, public, etc.)
Excellent customer service, problem solving, and communication skills
Successful candidates must be able to clearly hear and understand words over the phone with distractions, distortions and background noise, with or without accommodation
Successful candidates must have the ability to view and read multiple computer monitors at the same time, with or without accommodations for extended periods of time
The ability to work an additional 8-hour shift is an essential function of the position
Benefits
Substantial leave time including at least 3.5 weeks of vacation to start, nine paid holidays, and ample accrued sick time that rolls over each year.
Insurance: Excellent and affordable health, dental, vision, and life insurance.
An exceptional pension plan with employer match and lifetime retirement payment
An optional tax advantaged 457 retirement savings plan
DOC is a qualifying employer for the Public Service Loan Forgiveness program.
The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
Our Employee Assistance Program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
Company
Wisconsin Department of Corrections
Wisconsin Department of Corrections is a state agency responsible for managing prisons and supervising offenders.
Founded in 1853
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase