Myers-Holum · 5 months ago
MHI Talent Solutions | Director of Business Systems
MHI is a successful managed services partner and now assisting with their key direct hire needs. The Director of Business Systems will own the end-to-end system roadmap and serve as the integration expert across various systems, driving feature enhancements to enable scalable and efficient retail operations.
Information TechnologySoftware
Responsibilities
Define and own the roadmap for all Merchandising, Planning, OMS and Inventory systems aligned to business goals
Drive feature enhancements, optimizations, and automation across core platforms (OMS, ERP, Planning, PLM, 3PL integrations)
Develop and maintain integration flows across Ecommerce, OMS, ERP, 3PLs, PLM, and Planning Software
Manage and optimize data flows for orders, purchase orders, receipts, transfers, shipments, adjustments, and inventory updates
Ensure system uptime, integration performance, and data reliability
Develop and maintain integration frameworks and data flows across these systems
Partner with Merchandising, Planning, and Operations leaders to understand business processes and identify opportunities for tech-enabled improvements
Serve as a trusted advisor to drive process standardization, best practices, and system adoption
Translate evolving business requirements into actionable product/system enhancements
Lead cross-functional projects and implementations — from enhancements to net new system deployments
Manage vendor relationships and SOWs (where applicable)
Develop and maintain KPIs and success metrics for system performance and adoption
Oversee day-to-day support model for core systems — triage issues, manage releases, and ensure system stability
Develop a continuous improvement process — proactively identifying areas for optimization and automation
Provide training and enablement to business users
Qualification
Required
8+ years experience in Merchandising, Order Management, Inventory, or Supply Chain systems leadership in a retail environment
Hands-on experience with integration platforms (e.g., Celigo, Boomi) and cloud-based infrastructure (e.g., AWS)
Familiarity with OMS platforms, particularly Teamwork Commerce or similar systems
Strong understanding of ERP systems, preferably Netsuite
Experience in leading cross-functional technology projects and managing vendors
Understanding of inventory flows, 3PL operations, and virtual location management
Excellent stakeholder management and cross-functional leadership skills
Basic SQL skills and experience with API-based architecture
Working knowledge of SDLC, change management, and system mapping practices
Comfortable working in a lean team — hands-on and strategic
General awareness of SOX compliance, Segregation of Duties, and ITGC
Preferred
Familiarity with Django-based tools
Exposure to wholesale system requirements such as drop ship, EDI, and retailer compliance
Benefits
100% paid healthcare (medical, dental, vision)
Kind Body Fertility Benefits
401 (k) savings plan with up to 4% match
Unlimited PTO
Employee Discounts
Full Access to LinkedIn learning
Company
Myers-Holum
Myers-Holum, Inc. (MHI) is an enterprise data integration company with national coverage and deep technical skills.
H1B Sponsorship
Myers-Holum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (6)
2022 (7)
2020 (5)
Funding
Current Stage
Growth StageRecent News
2025-09-12
Built In NYC
2024-04-07
2022-01-15
Company data provided by crunchbase