Medline Industries, LP · 3 days ago
Customer Service Representative
Dubuque, IA
Full-time
Hybrid
Entry Level
$14.50/hr - $19.50/hr
1+ years expMedline Industries, LP is a leading provider of healthcare products and services. They are seeking a Customer Service Representative to assist hospitals and clinics with order placement, tracking, and product information while maintaining excellent service standards.
Consumer GoodsHealth CareHospitalityManufacturingMedical
Responsibilities
Respond to routine and some non-routine, more complex customer service inquiries and problems via telephone
Maintain record of calls and note customer's records as necessary to maintain consistency in service
Place orders, track shipments, and ensure orders are shipped on-time. Follow-up with customers as needed to get clarification on orders
Enter data from customer service in regards to previously placed orders, locating account numbers, and identifying customer’s rush order needs
Review customer's service needs and refer to other service departments for follow up as needed
Qualification
Required
Availability to work Full Time, 40 hours, Monday thru Friday
High school diploma or equivalent
At least 1 year of experience working in customer service OR 1 year of Medline Customer Service Rep I experience
Basic level skill using Microsoft Office products, including Excel and Word
Experience providing customer service to internal and external customers, including meeting quality standards for services
Experience accomplishing tasks in an optimum order based on time, importance or other criteria
Preferred
Previous customer service experience
Excellent communication skills
Very strong computer skills
Attention to detail
Benefits
Health insurance
Life and disability
401(k) contributions
Paid time off
Company
Medline Industries, LP
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.
10001+ employees
H1B Sponsorship
Medline Industries, LP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (344)
2024 (144)
2023 (142)
2022 (143)
2021 (137)
2020 (113)
Funding
Current Stage
Public CompanyTotal Funding
$0.5MKey Investors
North Carolina Department of Commerce
2025-12-17IPO
2021-06-05Private Equity
2019-09-12Grant· $0.5M
Leadership Team
Steve Miller
Chief Operating Officer
Amanda Laabs
Chief Product Officer
Recent News
2026-01-07
2025-12-26
TheStreet.com
2025-12-20
Company data provided by crunchbase