YMCA of Greater New York · 1 day ago
New Americans Initiative Director (Harlem YMCA)
New York, NY
Contract
Onsite
Lead/Staff, Director/Executive
$69K/yr - $69K/yr
3+ years expThe YMCA of Greater New York is here for all New Yorkers – to empower youth, improve health, and strengthen community. The Harlem YMCA is seeking a New Americans Initiative Director who will be responsible for leading the strategy, implementation, fidelity, and quality of the New Americans Welcome Initiative programs and services.
AssociationCommunitiesNon ProfitSportsTraining
Responsibilities
Meet and/or exceed contractual deliverables for NAI
Assess participant/constituent needs, create, and implement programs to address those needs, and measure program success
Use New Americans Initiative best practices to develop short- and long-term plans for programs, monitor progress, assure compliance, and evaluate performance
Effectively collect and manage data in various databases, including ASISTS (Adult Student Information and Technical Assistance), DYCD Connect, AS400, and Salesforce, using databases to prepare program reports for internal, city, and state use
Create a positive participant experience and serve as a role model for all staff
Work proactively to meet participants’ needs and address questions and concerns. Set annual priority objectives to improve the participant experience
Analyze participant data and community demographics to identify trends and make proactive decisions that will drive innovative programming, enrollment, and program growth, meeting the needs of the community in keeping with the NAI priority objectives and strategic plan
Lead collaboration between Branch, community, and program to increase overall participation and impact
Identify local marketing opportunities unique to the area and communities being served
Research, facilitate, and build quality programs that build participant retention and provide participant satisfaction
Work collaboratively with the branch staff to develop new inclusive programs
Successfully maintain and continue to improve the quality of NAI programming
Supervise program and instructional staff by articulating expectations, displaying model behavior, maintaining open lines of communication, and being clear about roles and relationships
Maintain a climate that attracts, retains, and motivates top-quality personnel
Anticipate conflicts and facilitate resolution
Set annual priority objectives to improve service based on annual staff evaluations or participant evaluation/feedback
Plan and facilitate staff development opportunities to address staff needs. Identify relevant external training opportunities for staff
Expose instructional staff to new developments and best practices in adult ESOL and civics education, as well as ABE/HSE education if applicable
Adhere to Association, Branch, and Communication standards and guidelines
Recruit, select, develop, train, and supervise staff and volunteers
Train and hold NAI staff accountable
Uphold all association policies and demonstrate core values of respect, responsibility, caring, and honesty
Manage fiscal operations, including budget development, modifications, and authorization, and tracking of expenditures in accordance with Branch and Association guidelines. Continually monitor the program’s financial health and make recommendations to the Branch Executive Director
Assist with the development of public relations and communications strategies to support program goals and increase community awareness
Assist with fundraising by identifying key sources of public and private funding for Immigrant Services and work with the development team to complete proposals and grant reporting
Actively participate in training sessions, designated meetings, and special events
Serve as a branch Manager on Duty, as assigned
Develop and coordinate means to seek regular input and feedback from participants and key constituencies regarding the quality and relevance of programs and services
Ensure the integrity of the organization in written correspondence and oral communication with community members, colleagues, program partners, and funders
Monitor trends, legislation, and regulations and make program and advocacy recommendations to the NAI Cabinet regarding immigration, adult education, and other areas that impact the organization and its constituency as a whole
Keep informed of developments in the fields of adult literacy education, immigration reform, language access, immigrant rights issues, worker cooperatives, and civic education goals, and apply information to create innovative programming in line with organizational strategy
Assist in the Annual Campaign effort. Assist in fundraising efforts and annual sustaining campaigns
Develop and grow community partnerships. Work within the community to foster a positive image of the YMCA to encourage good public relations
Represents the Branch at assigned Cabinets
Maintain required certifications, tracked in Cornerstone. Attend training, seminars, and conferences as required
Have a thorough knowledge of branch emergency procedures and take appropriate action in emergency situations
Serve on the branch leadership team for strategic planning and operations management
Work with the Executive Director and Board of Managers
Qualification
Required
Bachelor's degree or equivalent work experience required
Three (3) or more years of direct supervisory experience
Ability and interest in working with diverse populations
Demonstrated commitment to immigrant rights and social justice
Strong and polished interpersonal, written, and oral communication skills that facilitate the achievement of desired results
Ability to identify/document necessary information for program functioning and evaluation
Creative, strategic, and analytical thinker with the ability to manage multiple projects
Experience developing and managing budgets and hiring, training, supervising, and assessing personnel
Demonstrated success in past employment
Must be a self-starter, highly organized, patient, and able to work well with others
Knowledge of principles and practices related to adult literacy and civic education, immigration legal services, and case management
Knowledge of Microsoft Office, including Excel, and working knowledge of Microsoft Suite
Knowledge of Windows-based computer applications and database management
Preferred
Master's degree with two (2) years of supervisory experience preferred
Bi-lingual English and another language commonly spoken in our community (Spanish, Arabic, Bengali, Chinese) preferred
Benefits
Retirement benefits
Medical benefits
Paid time off
Free YMCA membership
And more!
Company
YMCA of Greater New York
YMCA of Greater New York is a community service organization which promotes positive values through its programs.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
Citi Foundation
2024-09-24Grant· $0.5M
Leadership Team
Sharon Greenberger
President and CEO
Recent News
Crain's New York Business
2025-01-07
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