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NEOGOV · 5 months ago

Director, Customized Training Programs

Person County Campus, NC

Full-time

Onsite

Director/Executive

$64K/yr - $70K/yr

2+ years exp

NEOGOV is a company focused on workforce development, and they are seeking a Director of Customized Training Programs. This role involves establishing state-supported workforce development projects and coordinating training programs to meet the needs of local businesses.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Conduct industry needs assessment as needed

Work with individual companies to establish state supported workforce development training projects that will help new businesses to establish their workforce or help existing businesses to expand their workforce

Work in conjunction with NC Community College System(NCCCS) office as a point of contact for CTP

Maintain a minimum of three Customized Training Projects (CTP) as possible

Provide monthly written report shared with President and Vice President of Instruction regarding industry engagement

Meet the expected metrics outlined in the service area outcomes, including the number of industry contracts, the number of training conducted annually, and maintaining a successful evaluation record

Offer an assortment of specialized training designed to affect numerous businesses within the service area of the community college. Focused Industry Training(FIT) dollars

Generate new leads for Work-Based Learning (WBL) internships

Coordinate summer externships for PCC faculty into workplace settings so they stay abreast of industry expectations

Convene interested apprenticeship companies and manage corresponding courses

Present on workforce development opportunities at PCC to workforce partners and at other events as needed

Assist with offering employer services such as career fairs, career support, recruiting and prescreening for employers

Participate in industry visits with Person and Caswell County Economic Development Commission as requested

Earn industry credentials to offer training to employers such as forklift

Knowledge of regional workforce trends that impact service area. Share workforce trends/needs with Deans, Vice Presidents, and President

Alert President's office of prospective industry changes

Meet with faculty, students, and industry partners on a regular basis

Answer calls, greet visitors, and direct communications appropriately

Data entry and record keeping: Maintaining WBL databases, entering data into spreadsheets or other software, and organizing files or records. This can include updating student information or assisting with registrations for WBL

Reviews and maintain documentation for audit reviews and ensure compliance

Support special projects: May be assigned to assist with specific projects or initiatives within the organization

Maintain confidentiality: May handle sensitive information, such as student records, financial data, or confidential information. It is important to maintain strict confidentiality and exercise discretion in handling such information

Maintain current sites available for WBL student opportunities

Ensure all documentation is compliant for state audit reports

Provide orientation and registration assistance

Track students who are nearing their WBL course timings and assisting with proactive planning and placement

Coordinate with Small Business Center Director to host events and discuss WBL opportunities for local small businesses

This position supervises and evaluates adjunct instructors needed for training purposes

Qualification

Workforce developmentCustomized training projectsMicrosoft OfficeData entryCommunication skillsProject managementTeam buildingCustomer serviceProblem-solvingAttention to detailTime managementOrganization skillsAdaptabilityConfidentiality