Product Support Specialist jobs in United States
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Amplemarket · 5 months ago

Product Support Specialist

Amplemarket is a fast-growing startup that provides an AI-powered sales platform for B2B companies. They are seeking a Product Support Specialist to interact with users, optimize documentation, and collaborate with teams to enhance product offerings.

Artificial Intelligence (AI)CRMInformation TechnologySaaSSalesSoftware

Responsibilities

Invest most of your time interacting with users by email, chat, and video chat
Optimize our internal and external documentation and processes
Work closely with other teams to improve our product offerings and messaging around new products
Analyzing our processes and investigating changes that help us scale operations

Qualification

Customer supportCommunication skillsProblem solvingDocumentation optimizationRelationship buildingSelf-motivatedFast-paced environment

Required

Self-motivated and defaults to 'action'
Exceptional ability to build relationships and deliver effectively
Strong written and verbal communication skills
Out-of-the-box thinker and natural problem solver
Desire to work, learn, and grow in a high-growth startup atmosphere
Ability to operate in a fast-paced environment
Based in LATAM, the US, or Europe, but willing to work in US time zones

Benefits

Health Insurance
Stock Options
Annual Company Trip in a secret location
And more!

Company

Amplemarket

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Amplemarket develops a sales intelligence platform to help businesses reach their revenue goals.

Funding

Current Stage
Growth Stage
Total Funding
$12M
2022-04-06Series A· $12M
2020-07-31Seed

Leadership Team

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Joao Batalha
Co-Founder & CEO
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Luis Batalha
Founder & CPO
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Company data provided by crunchbase