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USAJOBS · 6 months ago

Visitor Services Specialist (Events Manager)

Washington Navy Yard, District of Columbia, USA

Full-time

Onsite

Entry, Mid Level

$70K/yr - $91K/yr

1+ years exp

USAJOBS is seeking a Visitor Services Specialist (Events Manager) for the NATIONAL MUSEUM. In this role, you will ensure compliance with regulations for events, coordinate logistics, and maintain resources for catering and event support.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

You will Inform clients of, and ensure compliance with, all DoD, Navy, NHHC/NMUSN, District of Columbia rules and regulations regarding holding events at NMUSN

You will coordinate with NDW/NSAW to secure parking for events and gain permission to serve alcohol at daytime events

You will direct clients to appropriate avenues to secure relevant USN/NDW/NSAW resources

You will evaluate, authorize and maintain up-to-date information on catering resources for the NMUSN approved catering list, ensuring they have the required training on requirements to cater events as well as the required insurance and licenses

You will evaluate, authorize and maintain updated info. on event support providers (chairs, AV, set up etc.) for the NMUSN approved event support list, ensuring they have the required training to cater events in the Museum (insurance and licenses)

You will work with NHHC Facilities, NSAW and NAVFAC to identify, report, track and resolve facilities issues and act as Maximo Building Coordinator, tracking facilities issues and work requests with NAVFAC, EMCOR etc

You will assists Museum Director, Administrative Officer and Naval Museums Division staff as needed

Qualification

Event planningCustomer serviceSchedulingCoordinationRecord keepingCommunicationProblem solving

Required

Must be a US Citizen

Must be determined suitable for federal employment

Must participate in the direct deposit pay program

New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check

Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level

Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326

Males born after 12-31-59 must be registered for Selective Service

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector

Specialized experience must demonstrate the following: Scheduling, staffing and managing events including, but not limited to, military ceremonies, receptions, presentations, reunions

Coordinating with others regarding booking of tours, visits, lectures and programs

Tracking and scheduling events and core dates

Maintaining detailed records and sharable calendar of events

Providing prompt, excellent customer service via in-person meetings, telephonic and email communication

Assisting and directing clients with information regarding procuring approved event services and resources to include support services (chairs, stages, tables, AV etc.) and approved catering services

Identifying, reporting, tracking and resolving facilities issues and work requests

Ensuring facilities are properly opened/secured by addressing security issues

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related

A transcript must be submitted with your application if qualifying using education

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.