Amazon · 6 months ago
Sr Sales Manager - AI Applications, Spec Sales - Amazon Connect
Austin, Texas, USA
Full-time
Onsite
Senior Level
$187K/yr - $278K/yr
5+ years expAmazon Web Services (AWS) is a leader in cloud computing, seeking a Senior Sales Manager for AI Applications to lead the CXE business (Amazon Connect) for the central US. The role involves developing strategies for customer engagement, managing a team of sales experts, and driving revenue growth through innovative solutions.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Driving strategic workloads to deepen business and technical relationships with customers and partners
Investing time in developing the high-performing team of sales experts and building mechanisms to enable the field organization to drive the day-to-day interactions that identify prospects for long-term business opportunities
Focusing on incubating new AWS Productivity Applications services, scaling existing AWS services, delivering workload/solution specific domain expertise to the broader field organization, and developing repeatable, packaged solutions to solve customer challenges
Being the voice of the customer, influencing product teams to help them evolve the products and address issues, concerns, and requests from the field
Analyzing and determining key customer insights from business drivers, market trends, customer feedback, and operating metrics
Establishing clear goals for the team, including quotas
Ensuring that the team is managing opportunities effectively throughout the sales cycle and practicing good pipeline hygiene
Planning and allocating for the best use of team resources in order to meet goals and quotas
Qualification
Required
Bachelor's degree
5+ years of sales/sales management in infrastructure or cloud technology leading a direct or indirect account team and experience leading leaders with proven results
Leadership experience in a customer-facing role in the CX/VDI technology industry
Preferred
Exceptional people-management skills; able to inspire and foster the right behaviors in others through leading by example (Player/Coach)
Ability to motivate, encourage and coach others to develop strong relationship building and sales skills
Experience working with new product/service development teams and their outbound functions
Track record of building rapport with senior customer executives (e.g. CEO, CIO, CTO), building close relationships, and helping customers execute on large engagements
Experience and success in negotiating complex deals with customers and partners
Experience carrying quotas, while consistently exceeded them by doing the right thing for customers
Strong CX background with history of growing a Contact Center, VDI, or Unified Communications business
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-14
2026-01-14
2026-01-14
Company data provided by crunchbase