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ITW Performance Polymers · 5 months ago

Divisional Quality Manager

Danvers, MA

Full-time

Onsite

Senior Level, Lead/Staff

$150K/yr - $160K/yr

8+ years exp

ITW Performance Polymers is a Fortune 200 organization seeking a Divisional Quality Manager to lead quality initiatives across a 4-site global division. The role involves designing quality assurance strategies, fostering a quality culture, and collaborating with various teams to enhance product quality and customer satisfaction.

IndustrialManufacturingMiningOil and Gas

Responsibilities

Design and implement an overall quality assurance & control strategy and standards for the 4-site, global division to maintain and improve product quality across our diverse portfolio of adhesives, grouts, and coatings

Develop a Quality Culture & Right First Time Approach

Partner with the senior leadership team to ensure quality of new product development supports customer backed innovation

Maintain focus on continuous improvement by applying 80/20, PLS, and USa principles/techniques and making process improvement recommendations to management

Ensure customer expectations are accurately reflected in KPIs, specifications and requirements and communicated to key stakeholders within the division. Improves customer satisfaction by continually enhancing processes that affect customer Key Performance Indicators (KPIs)

Lead and develop a diverse team to deliver and assess the effectiveness of manufacturing quality systems through process audits and drive corrective and preventative actions, as needed

Work collaboratively with members of the manufacturing, R&D, and marketing teams to implement agreed-upon enhancements to processes and products to improve quality and/or customer satisfaction

Ensure compliance with relevant national and international standards, including governmental codes and regulations

Support external audits (both customer and agency) to ensure proper preparation and closure of any findings identified during the audit

Promote, support, and adhere to all safety, environmental, and quality-related policies and procedures in the facility

Qualification

Quality Management SystemsIATFISO certificationsManufacturing experienceCMQ certificationCQE certificationAnalytical skillsMicrosoft Office SuiteLeadership skillsCommunication skillsOrganizational skillsProblem-solving skills

Required

Bachelor's degree in engineering or similar technical degree required

8+ years of manufacturing experience with 5+ years as a quality manager, including a strong record of accomplishment in managing and building high performing teams

Quality Management Systems experience in a manufacturing environment with a record of accomplishment of success implementing best practices in IATF and/or ISO9001, 14001, and 45001

Excellent verbal and written communication skills

Strong supervisory and leadership skills

Thorough understanding of quality control standards and methodologies within manufacturing and production and solid auditing skills, capable of resolving issues

Excellent organizational skills and attention to detail in addition to strong analytical and problem-solving skills

Proficient with Microsoft Office Suite or related software

Successful direct customer experience, developing plans and implementing actions that increased quality metrics and customer satisfaction

Ability to travel 35% both domestically and internationally