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Sunny Health & Fitness · 6 months ago

E-Commerce Account Manager

City of Industry, CA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Sunny Health & Fitness is an industry leading health and exercise-centric lifestyle brand dedicated to empowering the fitness community. The E-Commerce Account Manager will assist the sales team in developing sales and pricing plans, communicate with customers to determine their needs, and conduct research to identify new sales leads.

FitnessHealth CareHome Health CareOnline Portals

Responsibilities

Provide ongoing account support to existing customers assigned by the sales team

Serve as point of contact with customers to provide a superior level of customer service to maintain and ensure growth at profitable level

Partner with Sales team to ensure seamless service and support; develops and maintains strong relationships with assigned accounts

Strategic planning to develop sales initiatives that drive performance and revenue. Ability to execute tactics to successful outcomes, pivoting when necessary

Monitor customer preferences to determine focus of sales efforts

Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance

Inform new and existing customers of promotions, upgrade product lines, and offers

Collaborate with the sales team to identify new sales leads and develop sales plans

Gather information on assigned clients and contact clients to understand their requirements and work on a sales plan

Coordinate and build strong customer relationships through regular open communications

Conduct sales research and identify new sales opportunities

Other duties may be assigned

Qualification

B2B Sales experienceE-commerce managementCustomer relationship management’s DegreeMicrosoft Office proficiencyBilingual in SpanishNegotiation skillsPresentation skillsCommunication skillsInterpersonal skills

Required

Bachelor's Degree in Business Administration, OR 4 years of relevant working experience

2+ years' experience working in B2B Sales or related market

E-commerce experience managing B2B accounts and business development

Must have the ability to travel, if needed

Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

Excellent listening, negotiation, and presentation skills

Strong proficiency in Microsoft Word, Excel, PowerPoint, and statistical analysis software

Strong (verbal and written) communication skills with an ability to build relationships with interpersonal skills

Technical skills required to understand and propose products or solutions by focusing on client requirements