Siemens Healthineers · 4 months ago
Customer Service Engineer 1 - East Texas
Dallas, TX
Full-time
Onsite
Entry Level
$50K/yr - $69K/yr
1+ years expSiemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Customer Service Engineer I will be responsible for servicing Multimodality Imaging Equipment, ensuring timely repairs, training operators, and managing financial performance within their territory.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
You will be servicing Multimodality Imaging Equipment in the East Texas area
You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites
You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction
You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management
You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc
Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
Qualification
Required
Minimum high school diploma, Technical Degree or equivalent experience
1-2+ Years of field service experience is desired
Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting
You have strong customer service and communication skills
Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
Valid driver's license, ability to drive independently day and night, and good driving record required
Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone
Preferred
You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision
You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
You have experience in testing, repairing and maintaining capital medical equipment
You have strong customer service and communication skills
You are proficient in the use of tools and service test equipment
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
10001+ employees
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
Recent News
South Africa Today
2026-01-07
2026-01-07
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