City Colleges of Chicago · 5 months ago
Information Technology Services Associate - Part Time
Chicago, IL
Part-time
Onsite
Entry Level
$16.97/hr - $23.87/hr
2+ years expCity Colleges of Chicago is seeking a part-time Information Technology Service Associate for the Information Technology Department at Malcolm X College. The role involves providing technical support for computer hardware and software, maintaining applications, and ensuring the effective use of technology by students and staff.
AlumniCommunitiesE-LearningEducationHigher Education
Responsibilities
Provides computer hardware and software technical support both in person and remotely to students, administrators, faculty and staff
Maintains, installs and tests software applications on computer hardware throughout the college
Submits help desk tickets to assist students, administrators, faculty and staff with technology related issues
Protects physical technology assets in public areas and other settings, through ongoing equipment refresh, planning maintenance, installation, configuration, troubleshooting, and asset inventory management
Manages, tracks, and protects equipment that is designated for use by students, administrators, faculty and staff
Facilitates use of equipment for various internal and external events
Assembles and disassembles equipment on site before and after classes
Provides limited training to audio-visual/multi-media equipment users
Performs other duties as assigned, including, but not limited to, adherence to after hours, emergency, holiday and/or on-call schedule
Qualification
Required
Associate's degree in Information Technology, Computer Science, Data Processing or related area, or an equivalent combination of education and experience, with a history of progressively increasing responsibility and accomplishments, preferably, in a college or comparable academic setting
Minimum of two years of related work experience
Knowledge and experience with supporting both Windows and Macintosh platforms
Knowledge of all current versions of Microsoft Windows (XP, Windows 7), all current internet browsers (IE, Chrome, Safari) including networking concepts and general technical troubleshooting skills
Sound verbal and written communication skills
Great team player and self-starter
Company
City Colleges of Chicago
City Colleges of Chicago is a school.
1001-5000 employees
H1B Sponsorship
City Colleges of Chicago has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$0.6MKey Investors
U.S. Department of Education
2023-01-20Grant· $0.6M
Leadership Team
CM Winters
Assistant Professor & Department Chairperson
Recent News
Company data provided by crunchbase