Amazon Web Services (AWS) · 2 days ago
Sr Sales Manager - AI Applications, Spec Sales - Amazon Connect
Austin, TX
Full-time
Onsite
Senior Level
$187K/yr - $253K/yr
5+ years expAmazon Web Services (AWS) is a leading cloud computing provider looking for an accomplished Sales Leader familiar with Contact Center as a Service and generative AI to lead the CXE business for the central US. The role involves driving strategic workloads, developing a high-performing sales team, and building long-term customer relationships to drive revenue growth.
ConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Driving strategic workloads to deepen business and technical relationships with customers and partners
Investing time in developing the high-performing team of sales experts and building mechanisms to enable the field organization to drive the day-to-day interactions that identify prospects for long-term business opportunities
Focusing on incubating new AWS Productivity Applications services, scaling existing AWS services, delivering workload/solution specific domain expertise to the broader field organization, and developing repeatable, packaged solutions to solve customer challenges
Analyzing and determining key customer insights from business drivers, market trends, customer feedback, and operating metrics
Establishing clear goals for the team, including quotas
Ensuring that the team is managing opportunities effectively throughout the sales cycle and practicing good pipeline hygiene
Planning and allocating for the best use of team resources in order to meet goals and quotas
Qualification
Required
Bachelor's degree
5+ years of sales/sales management in infrastructure or cloud technology leading a direct or indirect account team and experience leading leaders with proven results
Leadership experience in a customer-facing role in the CX/VDI technology industry
Preferred
Exceptional people-management skills; able to inspire and foster the right behaviors in others through leading by example (Player/Coach)
Ability to motivate, encourage and coach others to develop strong relationship building and sales skills
Experience working with new product/service development teams and their outbound functions
Track record of building rapport with senior customer executives (e.g. CEO, CIO, CTO), building close relationships, and helping customers execute on large engagements
Experience and success in negotiating complex deals with customers and partners
Experience carrying quotas, while consistently exceeded them by doing the right thing for customers
Strong CX background with history of growing a Contact Center, VDI, or Unified Communications business
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2026-01-08
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-08
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