Apply on Employer Site

USAJOBS · 5 months ago

Program Support Assistant (OA)

Mather AFB, California, USA

Full-time

Onsite

Entry, Mid Level

$50K/yr - $65K/yr

2+ years exp

USAJOBS is seeking a Program Support Assistant (OA) to support the Hematology Oncology Service at the VA Northern California Health Care System. The role involves providing administrative support to Hem/Onc staff and performing specialized duties/projects throughout the healthcare system.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Submit LEAF request forms for clinic modifications (for MDs and techs), clinic cancelations, and new clinics

Responsible for data entry and uploading of non-VA medical records of Hem/Onc Clinic patients into CPRS

Route incoming phone calls to staff physicians and nurses as needed. Coordinate staff meetings, including coordination of schedules to find meeting times, sending out meeting invitations, reserving conference rooms, preparing agenda, taking minutes, following up on action items and sending reminders

Performs a wide variety of administrative tasks associated with maintaining and supporting the work performed within the Hem/Onc Service. Such work includes a variety of administrative functions necessary to the smooth management work and ranges from correspondence and information control to tracking supplies and services

Acts as the primary liaison between the program offices and administrative offices outside the organization

Generates a variety of documents such as letters and reports. Utilizes basic software and printing functions. Integrates several types of software to generate specific working documents and forms such as spreadsheet, database, word processing, graphics, and other similar products. Selects appropriate system, application, and format. Performs administrative and/or clerical procedures to support a variety of office functions. Monitors and controls correspondence and records throughout the service. Receives and monitors externally and internally generated correspondence and inquiries. Maintains a correspondence control system which monitors the receipt and distribution of correspondence. Follows up to ensure observance of deadlines and coordination of internal comments and clearance

Acts as primary timekeeper for time and attendance for Nursing Staff and other assigned personnel. Serves as a resource for information, policy and procedures related to time and attendance and liaison to the payroll department. Inputs reason codes and tracks and verified accuracy of overtime and contracted hours and costs

Qualification

Administrative supportOffice automation softwareData entryClinic management experienceCustomer serviceAttention to detailCreative thinking

Required

You must be a U.S. Citizen to apply for this job

Selective Service Registration is required for males born after 12/31/1959

You may be required to serve a probationary/trial period

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement

For a GS-06 position you must have served 52 weeks at the GS-05

The grade may have been in any occupation, but must have been held in the Federal service

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization

Examples of specialized experience would typically include, but are not limited to: performing a full range of administrative support for an office; receiving visitors and phone calls; reviewing all incoming and outgoing correspondence; scheduling appointments and meetings; preparing a range of correspondence and reports; and utilizing office automation software such as Microsoft Office (Word, Excel, and PowerPoint)

Attention to Detail

Creative Thinking

Customer Service