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Alchemy Global Talent Solutions · 1 week ago

Move Coordinator

Houston, TX

Full-time

Onsite

Mid Level

$40K/yr - $50K/yr

Alchemy Global Talent Solutions is seeking a proactive and highly organised Move Coordinator to join their dynamic team in Houston, TX, specialising in residential, commercial, and corporate relocations. The role involves managing a diverse portfolio of moves and acting as the central liaison throughout the move process to ensure top-tier service in the relocation and moving industry.

Human ResourcesRecruitingStaffing Agency

Growth Opportunities

Hiring Manager

Tyler Horton

Responsibilities

Serve as the primary point of contact for clients throughout the entire move lifecycle

Coordinate a mixture of national account HHG moves, O&I sales, COD, and OA/DA relocations

Liaise with internal departments, suppliers, and third-party agents to ensure seamless execution

Manage all stages of the move process, from pre-move surveys and packing to final delivery and post-move support

Prepare customised move plans and documentation aligned with specific client needs

Provide clients with consistent updates, instructions, and guidance throughout their relocation

Monitor move progress and proactively address any delays or challenges

Maintain detailed and accurate records in CRM systems, including communication logs and cost tracking

Oversee claims, feedback, and service recovery professionally and efficiently

Collaborate closely with sales and operational teams to ensure quality standards are met

Support continuous improvement initiatives and help develop internal best practices

Operate in a fast-paced, office-based environment with a focus on high-volume coordination

Qualification

Move coordination experienceHHGO&ICRM systems proficiencyMicrosoft Office proficiencyHighly organisedCommunication skillsCustomer-focused mindsetHandle pressure

Required

Previous experience in move coordination within the moving or relocation industry is essential

Strong knowledge of HHG, O&I, COD, and OA/DA move processes

Excellent communication and interpersonal skills with a customer-focused mindset

Highly organised with the ability to manage multiple moves and deadlines concurrently

Proven track record of handling pressure in a time-sensitive, client-facing role

Proficiency in CRM systems and Microsoft Office applications

Company

Alchemy Global Talent Solutions

Alchemy GTS offers recruitment and talent acquisition for industries like logistics, shipping, and corporate housing.

Founded in 1995

Braintree, Essex, GBR

51-200 employees

https://www.alchemygts.com

Funding

Current Stage

Growth Stage

Leadership Team

Terry Parradine

Director

Company data provided by crunchbase