Principal Financial Group · 3 weeks ago
Infrastructure Engineer I (Des Moines, IA)
Des Moines, IA
Full-time
Hybrid
New Grad, Entry Level
$60K/yr - $82K/yrPrincipal Financial Group is seeking an Infrastructure Engineer in Benefits & Protection Distribution IT. The role involves assisting with production, implementation, and support of technologies while providing high-level customer service and problem-solving for technical issues.
Financial ServicesInsurance
No H1B
Responsibilities
Maintain a high level of customer service by answering business partner’s calls, emails, and instant messages
Direct interaction with business partners to identify, research, document, design solutions and resolve issues
Responsible for learning and providing contributions by understanding technical functionality, usability, design, security, and operation of supported systems
Independently research complex solutions in a fast-paced environment
Qualification
Required
Bachelor's degree with a preference in a science, technology, engineering, or math related field or equivalent work experience
Relevant internship or professional experience in an IT customer service, IT support or IT troubleshooting role or related experience
Ability to move 30 pounds as a physical requirement of the position
Must be able to maintain a high degree of accuracy and confidentiality
Must have the desire and ability to learn new technology and continuously grow
Ability to work on cross-functional teams and collaborate with both IT and non-IT partners
May be required to provide on call support; occasional domestic travel will be required, including overnight stays
Benefits
Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness.
Pension Eligible
Company
Principal Financial Group
Principal Financial Group® is dedicated to improving the wealth and well-being of people and businesses around the world—helping more than 62M customers plan, protect, invest, and retire as of December 31, 2023.
Founded in 1879
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dan Houston
President and CEO
Liliana (Lil) Waters, CPA, FLMI
CFO – US Distribution
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