Sr. Visitor Experience Representative Data Specialist jobs in United States
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Princeton University · 1 day ago

Sr. Visitor Experience Representative Data Specialist

Princeton University Art Museum is seeking a Senior Visitor Experience Representative (Data Specialist) to join the Visitor Experience Team. This role focuses on visitor data and evaluations, supporting exhibition programs and educational initiatives while promoting an inclusive experience for all visitors.

AlumniEducationHigher EducationUniversities
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Assist the Manager of Visitor Experience in implementing a visitor evaluation framework that meets the needs of Museum departments and supports strategic planning
Develop and conduct visitor evaluations, considering a variety of methods
Lead training discussions related to evaluation goals and best practices
Utilize the Museum’s existing software systems to record daily attendance and collaborate across departments to ensure consistency in attendance tracking procedures
Assist in the analysis and reporting of visitor attendance and evaluations for a variety of purposes
Assess attendance and evaluation practices and adjust as needed to reflect project-specific goals
Welcome visitors, engage them in conversation, and provide tailored support to visitors of all ages and backgrounds
Provide information about exhibitions, gallery spaces, activities, group programs, events, membership, new building updates, and the Art Museum in general
Provide clear messaging to visitors regarding any relevant safety guidelines, visitor policies, and University policies
Open and close Art@Bainbridge, the Museum’s downtown gallery, including turning on/off the security alarm, setting up any AV equipment, and preparing visitor areas
Prepare the Information Desk and other visitor amenities areas in the new Museum building, ensuring the areas are ready to support visitors
Oversee the daily operations of the public spaces and visitor amenities in Art@Bainbridge and the new building, including: tracking attendance, tracking inventory of supplies, enforcing visitor policies, and communicating effectively with visitors, students, faculty, and staff
Assist with promotion, setup, and support of various programs hosted at any of the Museum’s locations
Work closely with the team to ensure all shifts are covered, including coverage during staff breaks and as back-up staffing for specific days identified in advance
Attend and participate in mandatory team training sessions that occur throughout the year related to specific exhibitions and relevant topics
Participate in planning and training for the visitor amenity operations in the new building

Qualification

Data analysisVisitor evaluationSoftware proficiencyMS OfficeQualtricsSurveyMonkeyBilingualCommunication skillsInterpersonal skillsOrganizational skillsTeam playerFlexibilityContinuous learning

Required

Experience working with the public, serving as front-line staff, including the ability to work with a range of individuals from diverse backgrounds
Strong communication and interpersonal skills
A commitment to providing current, accurate, and helpful information
Must be punctual and reliable
Detail-oriented with strong organizational skills
A collaborative team player who is flexible and able to adapt to meet shifting demands and priorities
Willingness to engage in continuous learning about current exhibitions and events
Strong computer skills, comfortable using a variety of software, with the confidence and ability to learn new systems
Flexible work schedule required which will include hours on Saturdays, Sundays, and some evenings. Approximately 29 hours per week

Preferred

A background in evaluation, data analysis, education, or museum studies is preferred, but not required
Proficiency in MS Office, including Teams, Outlook, Word, Excel, OneDrive, and Zoom is preferred
Experience working with Qualtrics, SurveyMonkey, or other data collection platform is a plus
Experience working with EMS or other reservations or project management software is a plus
Fluency in more than one language is a plus

Benefits

Comprehensive benefit program

Company

Princeton University

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Princeton University is a private Ivy League university that offers a variety of master’s degrees and Ph. D.s.

H1B Sponsorship

Princeton University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (301)
2024 (220)
2023 (218)
2022 (172)
2021 (207)
2020 (193)

Funding

Current Stage
Late Stage
Total Funding
$11.44M
Key Investors
US Department of EnergyAlfred P. Sloan FoundationNational Institute of Allergy and Infectious Diseases
2024-06-06Grant· $2M
2023-08-14Grant
2022-02-15Grant· $5.5M

Leadership Team

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Amy Robinson Sterling
Executive Director, Eyewire
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Anne-Marie Maman
Founding Director - Princeton Entrepreneurship Council
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Company data provided by crunchbase