JPMorganChase · 5 months ago
Process Improvement Associate II - Business Transformation & Process Intelligence
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Entry, Mid Level
$80K/yr - $154K/yr
2+ years expJPMorgan Chase is a leading financial services firm committed to operational excellence. As a Process Improvement Associate II, you will play a crucial role in reshaping organizational strategy and operating models, focusing on business transformation, data analytics, and AI tools to enhance operational efficiency and drive innovative solutions.
Asset ManagementBankingFinancial Services
Responsibilities
Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts
Collaborate with senior leaders to analyze and optimize processes, enhancing operational efficiency
Utilize data analytics and AI tools to drive innovative solutions and offer continuous insights for strategic improvements
Assisting in analyzing process data to identify inefficiencies and opportunities for automation
Craft compelling narratives to effectively communicate complex ideas and influence change within the organization
Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture
Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools
Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning
Develop and implement solutions that align with organizational strategy and operating models
Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
Qualification
Required
Undergraduate degree in a related field such as Business, Engineering, or Data Science
2+ years of professional experience in business transformation, data / process analytics, or artificial intelligence implementation
Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills
Advanced analytical, systems-thinking, and problem-solving skills, with strong communication abilities
Proficiency in digital process, analytics, and AI tools
Commitment to continuous learning, including the latest trends and technologies in process improvement and AI
Experienced in creating presentations, both written and verbal, tailored for senior audiences
Preferred
Advanced degree in a related field such as Business, Engineering, or Data Science
1+ years management consulting experience
Technical skills related to data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI)
Relevant certifications, such as Lean Six Sigma (GB, BB, MBB), CAP, Google Data Analytics Certificate, AI Engineer, ML Certification, CBPA, CBPP
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments
Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change
Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
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2026-01-08
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