Motive Software · 5 months ago
Senior Enterprise Account Manager
San Francisco, CA
Full-time
Onsite
Senior Level, Lead/Staff
$125K/yr - $226K/yr
10+ years expMotive Software is a company focused on human transformation, seeking a Senior Enterprise Account Manager to drive account strategy and growth. The role involves developing relationships with customer executives, managing expansion and renewal targets, and ensuring customer satisfaction through consultative selling and internal collaboration.
AnalyticsArtificial Intelligence (AI)Machine LearningNatural Language ProcessingPredictive AnalyticsSoftwareText Analytics
Responsibilities
Develop account strategy in close conversation with customer executives and BetterUp leadership
Own expansion and renewal targets for named accounts
Develop new relationships in strategic accounts through prospecting, networking, and partnership with BetterUp marketing team
Lead commercial conversations with customers, ensuring end to end success of the contracting process
Navigate complex, matrixed organizations and identify champions internally
Consult and coach customers on Talent and HR strategy and demonstrate how BetterUp aligns to our customer’s business objectives
Serve as a primary point of contact to drive member engagement and demonstrable results
Expert level internal cross-functional collaboration
Work with the post-sales team, CSM, DM, to ensure optimal communications and alignment including collaboration on account strategy, account opportunities, politics, stakeholder identification, member utilization and adoption. Has the ability to keenly listen to the client and identify risks and opportunities with members and swiftly communicate to the BU account team
Collaborate with the BU Product and Engineering teams; follow processes and procedures when it comes to client asks. Roadmap prioritization. On the inverse, work with products to get them the beta customers they need
Qualification
Required
Minimum of 10 years sales experience, with 5+ years of enterprise consultative selling
Experience selling to CXOs at Fortune 500+
Track record of over-achieving, consistently ranking in the top 10-20% of the company
Experience personally leading and closing 6+ month, multi-buyer, $1M+ deals
An unrelenting drive to learn, succeed and lead by example
Exceptional executive presence (selling to CXO), compelling written and verbal communication
High emotional intelligence (EQ) that drives empathy, strong influence, negotiation, and problem-solving
Process-driven, meticulously organized and self-motivated
Technical proficiency and specifically skilled using Salesforce to manage sales cycles
Ability to adapt and iterate on your sales motion in a startup selling environment
Preferred
Prior experience selling into CHRO and Heads of L&D/Talent/Transformation work (ideal, not required)
Benefits
Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental and vision insurance
Flexible paid time off
All federal/statutory holidays observed
4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
5 Volunteer Days to give back
Learning and Development stipend
Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution
Company
Motive Software
Technology enabling human insight.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2023-01-01Private Equity
2021-09-17Acquired
Company data provided by crunchbase