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PSA BDP · 1 day ago

Customer Service/Data Entry Coordinator

York, PA

Full-time

Onsite

Entry Level

1+ years exp

PSA BDP is a company specializing in international shipping documentation support. The Documentation Coordinator will manage documentation retrieval, ensure compliance with customer and government requirements, and maintain communication with office personnel to facilitate timely processing of documentation.

LogisticsTransportation

No H1B

Responsibilities

Ensure that all communications are completed neatly, professionally, accurately, and error-free, with all current information in proper order and within corporate standards for timeliness

Ensure all documentation is within compliance to customer and government requirements/special instructions

Complete final inspection for accuracy of documentation received, ensuring that all charges and fields are correct and inclusive according to account coordinator’s instructions

Document, maintain and update work processes/procedures as they relate to each customer account

Keep regular communication with office personnel on obstacles preventing timely processing of documentation

Qualification

Customer service experienceOffice environment experienceCommunication skillsOrganizational skillsAttention to detailComputer program proficiencyTeamworkLeadership experience

Required

A High School Diploma/GED is required

Candidate must have at least one (1) year of work experience in a customer service function

Must be able to work in a fast paced environment

Good communication and organization skills and a strong attention to detail are required

Candidate should have the ability to learn various computer programs

Preferred

Previous experience working in an office environment is strongly desired

The ability to work on a team and leadership experience is strongly desired

Benefits

Full benefits

Matching 401(k)

Tuition reimbursement

Casual dress environment

Company

PSA BDP

Glassdoor3.0

PSA BDP, a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, is headquartered in Philadelphia, USA.

Founded in 1966

Philadelphia, Pennsylvania, USA

5001-10000 employees