Cadence · 19 hours ago
Outbound Patient Enrollment Specialist
United States
Full-time
Remote
New Grad, Entry Level
$20/hr - $23/hrCadence Health is focused on delivering proactive care to seniors, aiming to enhance their health outcomes through innovative technology and clinical support. They are seeking an Outbound Patient Enrollment Specialist to engage with patients via phone and text, facilitating their enrollment and building strong relationships to ensure a positive experience. The role involves communicating program details, scheduling appointments, and maintaining high-quality interactions while achieving productivity targets.
Health CareMedical
Responsibilities
Clearly communicate program details, benefits, expected outcomes, patient responsibilities, and the value proposition to patients
Facilitate virtual patient enrollments and schedule follow-up appointments with the Cadence Care team
Build strong rapport and trust with potential patients, nurturing lasting relationships based on mutual respect and understanding
Follow established scripts to meet quality assurance standards, while adapting your communication to connect authentically with patients
Maintain a balance between delivering high-quality patient interactions and achieving productivity targets
Qualification
Required
Experience working in a healthcare services organization with accountability for performance metrics
Prior experience conducting a high volume of outbound calls
Strong communication and problem-solving skills, with the ability to address concerns and guide patients toward informed decisions
Prior experience working in a fast-paced work environment
Ability to maintain the highest degree of patient confidentiality
Comfort using CRM platforms
Excellent verbal and written communication skills
Passion for providing an outstanding patient experience
Skilled in building strong patient relationships and overcoming objections in a phone-based environment
Ability to thrive in a results-driven, autonomous environment built on trust, open communication, and constructive feedback
Benefits
Medical, dental, and vision insurance
TelaDoc (virtual primary care)
Competitive PTO
401K and 401K match
National and local discounts powered by TriNet
Onboarding stipend for remote equipment and home office setup
Paid Parental Leave
Charitable Donation Match program
Company
Cadence
Cadence is the support system for health systems, clinicians and patients, bringing effortless care into people’s homes.
Founded in 2020
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$141MKey Investors
Coatue
2021-12-14Series B· $100M
2021-08-05Series A· $41M
Leadership Team
Christopher Altchek
Founder & CEO
Eric Hauser
CTO
Recent News
K5 Global
2024-06-03
Company data provided by crunchbase