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Boar's Head Brand · 3 months ago

Manager FSQ Audit & Vendor Compliance

Brooklyn, NY

Full-time

Onsite

Mid Level

$79K/yr - $144K/yr

3+ years exp

Boar's Head Brand is a company focused on food safety and quality. They are seeking a Manager for their FSQ Audit & Vendor Compliance team to perform audits, ensure adherence to quality standards, and manage customer feedback related to food safety and product quality.

Food Production

Responsibilities

Organize and Audit co-manufacturers QA related documents to ensure compliance to Boar’s Head expectations (i.e. annual GFSI audit reports, CAPAs, Nutritional Documents, COAs, Allergen forms, Weight & Tare, any other product claims, etc.), as applicable

Perform Food Safety & Product Quality audits at different venues (i.e. Food Service Operations, Retail Store Operations, Manufacturing, and Food Distribution outlets, etc)

Conducts ongoing risk assessments, develops corrective actions and monitors implementation, efficacy, and maintenance of preventive measures

Work with BH Local Purveyor & Sales Team to provide Food Safety training as needed (i.e. BH STAR Program)

Communicate directly with BH manufacturing plants and/or co-manufacturing facilities on all customer feedback and initiate CAPAs as required to drive root-cause investigation & resolution

Participates in product development and assessment activities on existing finished products and on new product concepts for acceptability

Generate & evaluate supplier scorecards and other reports to identify distribution and/or co-manufacturing product complaint trends

Act on & follow up on customer complaints to ensure our current inventory isn’t compromised throughout the distribution system

Coordinate the communication process for when product is disposition (i.e. either placed on QA Hold and/or released throughout the distribution network)

Oversee & assist with QA techs daily responsibilities, as needed (i.e. Product Slicing, Truck Audits, and Deli Inspections)

Enter Local Purveyor Concerns into EtQ Reliance Customer Feedback system and ensure LPs receive follow-up calls as necessary

Other duties as assigned

Qualification

Food Safety AuditsProduct Quality StandardsHACCP KnowledgeGFSI SchemesUSDA & FDA ExperienceRoot-Cause InvestigationCAPA InitiationSupplier ScorecardsFood Safety TrainingCommunication Skills

Required

Bachelor's degree in a food science or related discipline

At least three to five (3-5) years of work experience

A mixture of education and experience equivalent to the above may substitute

Knowledge of HACCP, SSOP, GMP, GFSI schemes are essential

Preferred

Experience in auditing various USDA & FDA environments is a significant benefit

Diverse background of experience in cheese production, meat (cooked and fermented) production, emulsion technology, and hot/cold pack production is beneficial