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CAMBA · 5 months ago

Program Manager, Learning to Work (LTW), (Manhattan)

New York, NY

Full-time

Onsite

Entry Level

$73K/yr - $73K/yr

2+ years exp

CAMBA is a community-focused organization in New York City that aims to provide essential resources and support to individuals and families. The Program Manager for Learning to Work (LTW) will oversee program operations, manage staff, and ensure quality service delivery to students aged 15-21, helping them earn a high school diploma and develop vocational skills.

Health CareNon ProfitProfessional ServicesSocial

No H1B

Security Clearance Required

Responsibilities

Work with direct reporting staff to set staff performance targets in accordance with contract requirements

Develop and document all program activities

Oversee all program operations and manage direct reporting program staff and their subordinates

Available to address emergencies outside of regular business hours – i.e. evenings, overnight, and weekends

Develop and implement Quality Assurance measures to ensure quality service delivery to clients

Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards

Coordinate and supervise programmatic activities of direct reporting staff

Observe direct reporting staff engaging with clients and/or supervisory staff

Conduct client and program progress reviews with staff

Review purchase requisition forms for accuracy and processing

Respond to all Principals concerns and meet with Principals on a regular basis

Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use

Analyze program and demographic data to make programmatic improvements

Oversee onsite and organize offsite training opportunities for professional development of staff

Confer with the Assistant Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues

Participate in staff/funder/outside agency meetings as requested

Review and sign time sheets

Prepare performance appraisals for direct reporting program staff

Immediately report to the appropriate Assistant Program Director any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability

May make hiring and firing recommendations to appropriate Assistant Program Director/Senior Vice-President (in consultation and agreement with Human Resources)

May have direct client service/program responsibilities in addition to the above

Qualification

Program ManagementQuality AssuranceData AnalysisStaff SupervisionClient ServicesCrisis ManagementCommunication SkillsTeam CollaborationProblem SolvingTime Management

Required

Bachelor's degree (B. A. or B. S.) and two years of applicable experience

Must obtain Dept. of Education fingerprint clearance

Ability to maintain fingerprint clearance throughout the duration of employment

Experience with High School aged youth

Preferred

Master's degree preferred. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy)