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Illinois Secretary of State · 5 months ago

Library Technical Specialist

Springfield, IL

Full-time

Onsite

Entry, Mid Level

$3,991/mo - $6,328/mo

2+ years exp

The Illinois Secretary of State is seeking a Library Technical Specialist to provide specialized library services for print-disabled patrons. This role focuses on assisting juveniles and schools in accessing fiction and non-fiction materials, developing bibliographies, and researching assistive technology resources.

GovernmentNon ProfitOffice Administration

No H1B

Responsibilities

Works independently and in conjunction with other Readers Advisors to provide telephone and in-person customer service for TBBS by answering questions pertaining to the reading and informational needs of print-disabled patrons, especially children and schools; conducts introductory patron interviews, adding them to customer database; specializes in title, subject and author searches for material utilizing special databases and a unique circulation system and internal cataloging process; discusses reading preferences with patrons, customizing mail-order service details for each individual; develops book orders for patrons

Develops subject-specific bibliographies of interest to TBBS juvenile patrons; submits articles for NewLink, the TBBS quarterly newsletter; drafts publicity information for communications manager; suggests subject cataloging changes to original cataloging provided by circulation vendor

Develops procedures to analyze and review NLS technology updates concerning talking book equipment and accessibility resources and issues for use in school facilities and with juveniles, shares information with all staff, assists supervisor on special projects and operating system review

Using professional resources, researches both simple and complex requests regarding referral service to other disability agencies and questions about assistive technology equipment used by patrons in this program

Performs other duties as assigned or required

Qualification

Library science knowledgeBibliographic toolsForeign language identificationReference servicesCustomer serviceReport preparationPublication recommendationsPhysical lifting

Required

Requires knowledge, skill and mental development equivalent to completion of two years of college, preferably with courses in library science and two years of paraprofessional library or related work experience

Requires extensive knowledge of the terminology, content and classification schemes of the collections serviced

Requires working knowledge of standard non-professional library science methods, procedures and techniques

Requires ability to recognize identifying information on documents in several foreign languages

Requires ability to utilize standard bibliographic tools

Requires ability to provide general reference services to professional staff

Requires ability to prepare ordinary operating reports on library activities

Requires ability to select and recommend publications of interest to the patrons utilizing the library facilities

Requires the ability to lift, carry and push/pull up to 10 lbs