Customer Service Engineer 1 - Columbus, Ohio jobs in United States
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Siemens Healthineers · 4 months ago

Customer Service Engineer 1 - Columbus, Ohio

Siemens Healthineers is a leader in medical technology, committed to pioneering breakthroughs in healthcare. They are seeking a Customer Service Engineer I to install, service, and maintain imaging equipment in the Columbus, Ohio area, providing customer support and ensuring equipment functionality.

Health CareHealth DiagnosticsMedicalMedical Device
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H1B Sponsor Likelynote

Responsibilities

You will be servicing Imaging Equipment in the Columbus, Ohio area
You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites
You are the "Face of Siemens" to the customer
You support the MR modality initially, with potential to cross train into other modalities in the future
You are flexible and willing to work different shifts and On-Call rotations as business needs dictate, including willingness to work overtime as required
You report to the Regional Service Manager at Siemens Medical Solutions

Qualification

Medical Imaging EquipmentElectronics backgroundField service experiencePC skillsCustomer service skillsCommunication skillsTeamwork

Required

Minimum Technical Degree or equivalent experience
Strong electronics background and computer skills required
1-2 years of field service experience is desired
Ability to work both individually and in an established team setting
You have strong customer service and communication skills
Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
Valid driver's license, ability to drive independently day and night, and good driving record required
Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone

Preferred

You have knowledge and experience performing service, preventative maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision
You have previous experience with the desired Medical Imaging Equipment: MR
You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties timely and accurately
You have a strong background working with electronics and are proficient in the use of service tools and service test equipment
You have proficient PC skills (MS Windows & Microsoft Office 365 -Outlook, Excel, SharePoint, etc.)

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time

Company

Siemens Healthineers

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Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.

H1B Sponsorship

Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)

Funding

Current Stage
Public Company
Total Funding
$2.76B
Key Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO

Leadership Team

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Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
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Anton Ebert
Technology Focus Topic Lead - Digital Twinning
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Company data provided by crunchbase