SCIEX · 5 months ago
Field Service Engineer - Palo Alto, CA
Beckman Coulter Diagnostics, a Danaher operating company, is a global leader in clinical diagnostics focused on improving patient health. The Field Service Engineer is responsible for maintaining diagnostic tools, troubleshooting, installation, and service repair needs, directly impacting patient health.
BiotechnologyManufacturingMedical DeviceProduct Design
Responsibilities
Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment spanning across the company's Hematology, Urinalysis, Microscopy, Microbiology, Immunoassay, Chemistry, and Informatics product lines
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times
Utilize business systems such as Oracle Business Intelligence, Salesforce, and SharePoint for Service Call Planning and advancing team goals
Engage with internal and external stakeholders, understanding and meeting their requirements
Qualification
Required
Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Ability to travel –25% travel, overnight, within territory or locations covering the Northbay Area portion of Northern California
Must have a valid driver's license with an acceptable driving record
Ability to lift, move or carry equipment up to 50lb
Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time
Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity
Preferred
2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
A technical college major such as biomed, engineering, or related
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Company
SCIEX
SCIEX is a biotechnology company that sells mass spectrometers, capillary electrophoresis, and ion sources products.
H1B Sponsorship
SCIEX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2010-02-01Acquired
Leadership Team
Recent News
2025-11-19
BioTech Breakthrough
2025-11-08
2025-11-07
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