Merkle Science · 5 months ago
Customer Success Manager (New York)
New York
Full-time
Hybrid
Mid Level
4+ years expMerkle Science is a blockchain transaction monitoring and intelligence solutions provider for various sectors including web3 companies and financial institutions. The Customer Success Manager will be responsible for managing client relationships and ensuring the successful implementation of the company's solutions.
BlockchainComplianceCryptocurrencyDecentralized Finance (DeFi)Risk ManagementSoftware
Qualification
Required
Advanced level of English (C1 or above)
At least 4+ years of prior account management experience
Proven sales track record
Exceptionally strong relationship and people management capabilities
A creative problem solver, results driven and self-motivated
Possesses a resilient personality, proactive and reacts well under pressure
Ability to handle changing requirements and unforeseen issues as they arise, rapidly and positively in a timely manner
Preferred
Previous crypto/blockchain experience a big plus but not necessary. Perhaps you enjoy this in your spare time? Even better!
Previous compliance/finance experience also a big plus
Benefits
Excellent health insurance
Flexible time off
Learning & development initiatives
Work/life balance
Team-building sessions
Discussions around mental health
Industry-leading compensation
Generous equity
Company
Merkle Science
Merkle Science is a software company that offers predictive crypto risk and intelligence platforms for businesses and government agencies.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$25.55MKey Investors
Darrow HoldingsCreative Destruction Lab (CDL)Tenity
2022-08-09Series A· $19M
2021-09-28Series A· $5.75M
2021-01-01Non Equity Assistance
Leadership Team
Mriganka Pattnaik
Co-Founder and CEO
Nirmal AK
Chief Technology Officer
Recent News
2025-10-28
2025-06-27
2025-06-13
Company data provided by crunchbase