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Texas Original · 5 months ago

Dispensary Associate

South Austin, Texas

Full-time

Onsite

Entry Level

$18/hr - $18/hr

2+ years exp

Texas Original Compassionate Cultivation is dedicated to creating high-quality medical cannabis and ensuring safe access for patients. They are seeking a Dispensary Associate to provide exceptional customer service, assist patients with their needs, and uphold compliance with all dispensary policies.

Alternative MedicineBiotechnologyCannabisConsultingHealth CareWellness

Responsibilities

Actively engage patients in a warm and welcoming manner, offer personalized recommendations and solutions

Handle patient issues and complaints in a proactive and professional manner with patient retention always in mind, escalating to the appropriate parties when necessary

Uphold inventory control to minimize loss by complying with all state and company inventory control procedures and vendor delivery procedures

Learn and execute point of sale systems to set up patient profiles, check patients out and deliver exceptional customer service to every patient, every time

Commit to being the Gold Standard in customer service by building and maintaining customer relationships

Gather feedback from patients and communicate any questions or concerns with the appropriate department(s)

Assist in educating potential patients on the Compassionate Use Program and how to become a Texas Original

Daily compliance with dispensary policies including but not limited to state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, work schedules, and HR policies

Contribute to team environment and company advancement in alignment with Texas Original direction

Other duties as assigned

Qualification

Customer servicePoint-of-sale systemsRetail experienceCommunication skillsProfessionalismCompassionInterpersonal skills

Required

High school diploma/GED required

2+ years' experience in a retail, service industry or customer service role is required

Strong sense of professionalism and compassion required

Excellent interpersonal, verbal, and written communication skills

Must be able to obtain State approved credentials and pass criminal background check

Open/flexible availability is required

Ability to stand/walk for a full 8-hour shift

Company

Texas Original

Texas Original is the leading licensed medical marijuana producer in Texas, working alongside physicians to provide the highest quality cannabis medicine to patients and families seeking relief across the state.

Founded in 2017

Manchaca, Texas, USA

51-200 employees