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VetEvolve · 1 day ago

Bay Beach Veterinary Emergency Hospital - CSR

Virginia Beach, VA

Full-time

Onsite

Mid Level

3+ years exp

VetEvolve is a people-first organization that provides support to veterinary teams, enabling exceptional patient care. Bay Beach Veterinary Emergency Hospital is looking for an experienced veterinary receptionist to join their team, offering flexible scheduling and a supportive work environment.

PetService IndustryStaffing AgencyVeterinary

Responsibilities

Expand knowledge and skills as a veterinary receptionist

Provide scheduling flexibility outside of normal 9 to 5

Deliver exceptional patient care

Demonstrate strong customer service skills

Multi-task in a fast-paced environment

Use a multi-line telephone system

Maintain excellent spelling and grammar

Qualification

Veterinary experienceMedical terminology proficiencyCustomer service skillsMicrosoft Office proficiencyMulti-tasking abilityDesire to learn new skillsMulti-line telephone system usageSpellingGrammarCommunication skillsFlexibilityFast-paced environment adaptability

Required

Veterinary experience

Strong customer service skills

Multi-tasking ability

Excellent communication skills

Flexibility

Desire and drive to learn new skills

Ability to work in fast-paced environment

Ability to use a multi-line telephone system

Excellent spelling and grammar

High school diploma or equivalency is required

A minimum of 3 years' experience in a medical office environment with strong proficiency with medical terminology is required

Strong customer service orientation, interpersonal skills, and the ability to deliver consistent exceptional service, while demonstrating tact, respect and sensitivity

Well organized and ability to manage a demanding workload and moderately complex cases in an accurate and timely manner

Excellent verbal and written communication skills

Working proficiency in Microsoft Office (Word and Excel) or similar software is required, and an ability and willingness to learn new systems and programs