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Sunshine Ace Hardware · 6 months ago

Retail Supervisor, FT (Bonita Springs)

Bonita Springs, FL

Full-time

Onsite

Mid Level

3+ years exp

Sunshine Ace Hardware is a family-owned business providing career opportunities since 1958. They are seeking a Retail Store Supervisor to deliver exceptional customer service, oversee store operations, and motivate associates to achieve their goals.

HardwareRetailSales

No H1B

Responsibilities

Provides legendary customer service to every customer, every time by being helpful, knowledgeable and friendly

Performs all basic functions of floor associate and frontend as needed while demonstrating the S.A.L.E.S. skills/behaviors

Effectively oversees the sales floor and frontend to ensure customer / associate awareness at all times

Maintains effective and efficient operations in the manager and/or assistant manager’s absence to include associate/customer safety practices, injury and illness reporting, etc

Remains current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner

Motivates and develops associates to meet goals/objectives

Helps monitor and execute the store special order and online validation process

Help unload incoming trucks, put away merchandise, and maintain (clean, organize and stock)

Understands the basic functions of inventory, receiving, and other back of house processes

Oversees all cash office tasks that include daily balancing of safe, daily cash deposits, and ordering money

Assists in providing awareness and training for safety and security including theft, robbery and loss prevention

Oversees the execution of daily dept. checklist to ensure we are maintaining clean, fronted, signed, and in stock conditions for our customers

Qualification

Customer serviceLeadership skillsRetail managementInventory managementBasic math skillsComputer skillsTeam buildingBilingual (Spanish)Interpersonal skillsCommunication skills

Required

Associate degree in business, business management or retail management or a closely related field and a minimum of 3 years of progressively responsible and related supervisory experience; OR, high school diploma or General Education Degree (GED) or equivalent combination of education and experience

Strong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given, strong organization skills, ability to multitask, talented director of internal and external guest relations, team builder, basic math skills, computer skills

Ability to build relationships with customers and team

Ability to stand and walk for extended periods of time

Must be able to bend and stoop, grasp products, reach, pull and push, and climb ladders frequently

Must be able to frequently lift loads up to 40 lbs. unassisted and able to push and pull carts with products over 40 pounds with assistance

Attain and maintain forklift operator's certification if needed

Must be able to have a flexible schedule and willing to shift with business needs. This includes a mixture of shifts from mornings, nights, and weekends to allow a full understanding of your business and work with all of your associates who may have a restrictive schedule

Ability to stand and walk for extended periods of time

Required to frequently sit, use hands to finger, handle or feel; and reach with hands and arms

Tasks involve the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching and crawling

Requires the ability to reach, bend, balance, lift and transport various objects weighing up to 30 lbs repeatedly throughout the shift; at times, product weight may reach 50 lbs. Requires the ability to move heavy products with assistance or team lift