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Bitcoin · 1 month ago

Fraud & Risk Analyst

United States

Full-time

Remote

Mid Level

$60K/yr - $90K/yr

3+ years exp

Swan is the USA’s #1 Bitcoin wealth platform for families and businesses, and they are seeking a Fraud & Risk Analyst to join their Payments Risk team. This role is essential for protecting the company and its clients from financial crime and security threats, requiring a detail-oriented individual who can analyze suspicious activity and collaborate across teams to enhance risk management.

Angel InvestmentFinanceFinancial Services

Responsibilities

Conduct daily reviews of user accounts and transactions flagged for suspicious activity by our monitoring systems

Perform thorough investigations into fraud alerts, account takeovers, and other security incidents to determine root causes, assess risk, and take decisive action

Proactively identify and mitigate financial losses resulting from payment reversals, unauthorized transfers, and other fraudulent activities

Identify gaps in current fraud detection and prevention processes and contribute ideas to enhance our tools, rules, and workflows

Work closely with our Client Services, Product, Security, and Engineering teams to share findings, resolve complex cases, and strengthen Swan’s overall risk posture

Qualification

Fraud prevention experienceData analysis toolsAnalytical skillsAttention to detailFintech experienceACHWire transfersWritten communicationProblem-solving skills

Required

3+ years of experience in a relevant field such as fraud prevention, client services, trust & safety, or administrative processing in a fintech setting

A reliable and consistent work ethic, with the ability to independently manage and prioritize a daily case load

Exceptional attention to detail and strong analytical and problem-solving skills

Excellent written communication skills for documenting case findings and collaborating effectively with internal teams

Comfortable working independently in a remote-first environment using tools like Slack

Must be able to work within standard US business hours