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D2 Consulting · 5 months ago

Deployment/Hardware Engineer - Skillbridge Fellowship

Ft. Belvoir, VA

Internship

Onsite

Intern

D2 Consulting is a Veteran Owned Small Business providing a broad range of IT Services to the Federal Government. The Deployment/Hardware Engineer will perform various functions including Systems Administration, Property/Asset Management, and Testing while supporting the US Intelligence Community.

Cyber SecurityInformation TechnologySoftware

No H1B

Security Clearance Required

Responsibilities

Manage the functionality and efficiency of a group of computers running on one or more operating systems

Help maintain the integrity and security of servers and systems

Maintain system documentation

Interact with users and evaluate vendor products

Coordinate hardware and software installation and provide backup recovery

Monitor policies and standards for allocation related to the use of computing resources

Participate in systems testing and document results

Provide advice and training to end-users

Maintain current knowledge of relevant technologies as assigned

Monitor IMS and reporting incidents with directives

Monitor Ams/DMs to determine possible impacts to operations of services

Monitor and clean-up orphaned tickets

Monitor and enforce compliance of Incident Management Policy

Maintain Incident Management policy

Work to improve situational awareness

Monitor and facilitate resolution of tickets older than 30 days

Monitor and facilitate tasks for the Problem Management team

Control, disseminate, and monitor ticket queues

Draft Service Maintenance/Outage/Restoral Announcements

Facilitate the creation and submission of after-action reports for major incidents and outages when applicable

Communicate and coordinate with Incident Managers and/or representatives from other contracts when necessary

Exercise independent judgement and decision making

Participates in special projects as required

Develop and implement system improvements, processes and procedures, and training necessary to manage and protect government and corporate property investments; supervises assigned staff

Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property

Ensure proper disposition of obsolete and excess assets

Participate in the taking of physical inventories, and provide a quarterly inventory report

Ensure that periodic reviews are completed to verify that appropriate custodial organizations properly maintain and use property, and that records are properly maintained

Support software testing, QA, and CM activities

Review and evaluate software products and systems to ensure adherence to company and customer quality standards

Develop software/systems testing procedures and conduct tests

Work with software developers and engineers to understand requirements, identify test scope and acceptance criteria for release components

Follow QA release checklist

Provide QA input to improve installation guides and general deployment documentation

Develop and update technical documentation such as test reports

As needed, provide other QA related and Configuration Management (CM) support