Lead TMS Quality Compliance Analyst jobs in United States
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Coinbase · 5 months ago

Lead TMS Quality Compliance Analyst

Coinbase is a company on a mission to increase economic freedom in the world, and they are seeking a Senior Analyst for their Compliance TMS Quality Operations team. This role involves conducting investigations and ensuring compliance with regulatory requirements while maintaining high-quality standards in customer resolution.

BitcoinBlockchainCryptocurrencyFinTechTrading Platform
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Conduct investigative review and analysis in support of company’s BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business
Gather and analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products
Document investigations in appropriate channels and in written narratives as necessary
Incorporate feedback from Quality Assurance Team
Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures
Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to investigations
Review data from systems and following Coinbase procedures to investigate, decide, and document identifiable alerts

Qualification

AML complianceInvestigative analysisQuality reviewKYC knowledgeProfessional certification in AMLProject managementAnalytical skillsGoogle appsJIRASalesforceInterpersonal skillsCommunication skillsAttention to detailAdaptability

Required

Minimum 5 years of professional experience and 3 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on AML, compliance, or regulatory matters
Minimum of 3 years of relevant experience in quality review and control framework
Conduct investigative review and analysis in support of company's BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business
Gather and analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products
Document investigations in appropriate channels and in written narratives as necessary
Incorporate feedback from Quality Assurance Team
Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures
Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to investigations
Review data from systems and following Coinbase procedures to investigate, decide, and document identifiable alerts
Strong interpersonal, analytical, and communication (verbal and written) skills
Experience working with Google Sheet, Google Doc, Excel, Word
Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment
Ready to support in 24*7 environment
Organized with a High level of attention to detail

Preferred

Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE)
Experience in project management, analytics, or vendor management
Advanced degree in business, finance, or customer experience (CX)
Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud
Experience collaborating with external outsource business partners

Benefits

Target bonus
Target equity
Benefits (including medical, dental, vision and 401(k))

Company

Coinbase

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Coinbase is a crypto exchange and wallet platform that allows merchants and consumers to buy, sell, and store digital currencies.

H1B Sponsorship

Coinbase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (181)
2024 (92)
2023 (96)
2022 (284)
2021 (183)
2020 (66)

Funding

Current Stage
Public Company
Total Funding
$4.46B
Key Investors
ARK Investment ManagementTiger Global ManagementIVP
2025-12-19Post Ipo Equity· $4.2M
2025-08-05Post Ipo Debt· $2.6B
2025-03-04Post Ipo Equity· $8M

Leadership Team

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Brian Armstrong
CEO & Co-Founder
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Alesia Haas
Chief Financial Officer
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Company data provided by crunchbase