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Ambience Healthcare · 5 months ago

Clinician Success Manager

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $135K/yr

5+ years exp

Ambience is developing advanced AI systems for healthcare to improve clinician efficiency and patient care. The Clinician Success Manager will be responsible for onboarding and training clinicians, driving adoption and satisfaction of AI-powered solutions, and optimizing clinical workflows to enhance engagement and ROI.

Artificial Intelligence (AI)Health CareInformation TechnologyMedical

Responsibilities

Transform Clinical Champions into Movement Leaders: You'll identify and cultivate relationships with the most influential clinical stakeholders in each account. You'll convert these key stakeholders into active advocates who champion Ambience amongst their colleagues, creating a ripple effect that drives widespread adoption across the clinical population

Architect Clinical Success at Scale: You'll quickly map the stakeholders at each account, establishing yourself as the trusted advisor to clinical leadership. Through strategic touchpoints, you'll transform initial skepticism into sustained enthusiasm, ensuring strong utilization amongst providers who regularly use our platform

Drive Measurable Clinical ROI: You'll own the metrics that matter most to clinical success monitoring performance, implementing targeted interventions when needed and working in partnership with Care Transformation Executives to evangelize Ambience’s ROI with customers

Revolutionize Clinical Workflows: Acting as the voice of the clinician, you'll identify and implement meaningful workflow optimizations that deliver quantifiable efficiency gains and make clinicians' lives tangibly better. You'll systematically capture clinical insights and translate them into product improvements, directly influencing our roadmap while creating scalable engagement playbooks that become team-wide best practices

Build the Future of Clinical Engagement: You won't just manage relationships—you'll design repeatable systems for clinical success. Your frameworks will become the gold standard for how we engage clinical stakeholders, ensuring every clinician who touches Ambience experiences the same exceptional journey from skeptic to advocate to evangelist

Qualification

Healthcare SaaS expertiseClinical implementationStakeholder managementWorkflow coachingData-driven decision makingExecutive presenceClear communicationProblem-solving mindset