Akido Labs · 2 months ago
Senior Director, Medical Group Operations
Los Angeles, California, United States
Full-time
Onsite
Director/Executive
$190K/yr - $230K/yr
10+ years expAkido is a fast-growing, impact-focused company rebuilding the healthcare experience. The Senior Director will oversee a multi-specialty group, driving physician alignment and operational excellence across managed care functions.
Health CareInformation Technology
Responsibilities
Serve as the operational lead for the Pomona Valley region, working alongside a Regional Clinical Lead to deliver integrated clinical and administrative performance
Lead adoption of our the Akido Chart EMR and Scope AI feature set, ensuring physicians and staff can realize its benefits in everyday workflows
Drive regional financial reporting and performance accountability, owning KPIs and monthly scorecards
Own relationships with contracted health plans and delegated entities, acting as the primary point of contact for day-to-day operations and escalations
Ensure provider operations meet health plan specifications and standards, especially as we prepare for risk-based contracting
Develop and continuously improve policies, SOPs, and workflows across managed care functions—including UM, QM, claims, and eligibility
Manage vendor relationships supporting managed care, holding partners accountable for performance and results
Develop a team culture that fosters passion for making a difference in the communities we serve, promotes innovation and teamwork, and builds high performance and accountability
Collaborate with operations architects to redesign workflows for efficiency, automation, and scale
Help shape and refine the regional manager playbook as the pilot leader of this new organizational model
Qualification
Required
10+ years of experience in medical group operations, ideally in Southern California
Proven success in managed care environments, including P&L ownership or deep familiarity with risk-based contracting
Strong understanding of delegated operations across UM, QM, claims, and eligibility
Experience working with or leading global operations teams supporting care delivery and administrative functions
Familiarity with EMR transitions and digital adoption, especially in outpatient or value-based care contexts
Strong relationship management skills and the ability to navigate complex payer/provider ecosystems
Preferred
experience using or managing operations in EZCAP
Company
Akido Labs
Akido is a care delivery platform based in Los Angeles with the mission to ensure our most vulnerable communities thrive.
501-1000 employees
H1B Sponsorship
Akido Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$81.62MKey Investors
Oak HC/FT
2025-05-15Series B· $60M
2020-12-16Series A· $11.2M
2020-12-16Corporate Round· $6.2M
Leadership Team
Prashant Samant
CEO & Co-Founder
A
Andrew Poksay
Head of Special Projects
Recent News
Soma Capital
2026-01-08
MIT Technology Review
2025-09-22
Company data provided by crunchbase