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Elements Massage® · 5 months ago

Membership Sales/Customer Service Associate

McKinney, TX

Full-time

Onsite

Entry Level

$10/hr - $13/hr

Elements Massage® is seeking a Membership Sales/Customer Service Associate to positively change the lives of clients. This role involves following a sales process to promote the Elements Wellness Program and ensuring excellent customer service.

Health CareTherapeutics

Responsibilities

Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty

The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients

The right candidate can turn every incident of client criticism to a story of great customer service

Qualification

Retail sales experienceCustomer service experienceOffice toolsListening skillsTeamwork

Required

Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty

The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients

The right candidate can turn every incident of client criticism to a story of great customer service

Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs

Driven to create the best work environment for their team members and the best experiences for the client

Preferred

Prior retail sales experience preferred; selling memberships or services in‐person to potential clients

Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution