Apply on Employer Site

Luminis Health · 5 months ago

Care Management Assistant - Part-time

Annapolis, MD

Part-time

Onsite

Entry Level

$18/hr - $28/hr

1+ years exp

Luminis Health is a healthcare organization seeking a Care Management Assistant to provide administrative support in ensuring patients receive the necessary treatment and services. The role involves coordinating with various stakeholders, managing documentation, and facilitating patient transfers and discharges.

Health CareMedicalNon Profit

Responsibilities

Assists in referral process by transmitting required patient documentation using web-based software system as requested by Care Manager or Social Worker, and verifies the facility received information

Informs Care Manager or Social Worker of authorizations and requests for additional information

Prepares, completes, and distributes facility transfer packets

Identifies missing documentation and initiates appropriate follow-up to obtain information

Arranges ambulance and wheelchair van transportation for patients to facilities or home as requested by Care Manager or Social Worker; notifies facility and unit staff of arrangements

Documents patient choice, ambulance and wheelchair van arrangements in electronic medical record

Facilitates effective exchange of information with post-acute facility liaisons, home care liaisons and DME suppliers

Uses problem solving skills to avoid delays, ex. late transportation

Coordinates with the Care Manager, Social Worker or other personnel as needed

Deliver patient notification letters as needed----Notice of Observation Status, MOON, Important Message from Medicare and others

Obtains the appropriate signature and uploads into the electronic record

Assists in obtaining authorizations for transition to the next level of care (i.e., home, acute/subacute rehab facility, transportation, DME, etc.)

Provides clerical and support functions to the Care management staff members with the goal of promoting expeditious patient transfers and/or discharges

Establishes and promotes positive and collaborative working relationships with Care Managers (CM), Social Workers (SW), Utilization Review Nurses, and administrative staff to facilitate discharge planning

Assists in the administration of Care Management functions to include, but not limited to –organization of workflow, communications, links to community resources, and other duties to assist in the facilitation of discharges

Qualification

Care coordinationDischarge planningInsurance verificationMedical billingEffective communicationCustomer serviceProblem solvingCollaboration

Required

Bachelor's degree plus one year of related experience, or high school diploma or equivalent and three years related work experience

Ability to communicate effectively

Preferred

Experience in care coordination, Care management, disease management, hospital/acute care setting, or customer service

Knowledge of State and Local regulations, community resources, discharge planning, insurance verification, financial counseling, and/or medical billing