Info Origin Inc. ยท 5 months ago
Help Desk Analyst 3
Columbus, OH
Contract
Onsite
Entry, Mid Level
$23.54/hr - $28.35/hr
2+ years expInfoorigin inc is seeking a Help Desk Contractor to join their team. The role involves managing user accounts, providing customer service, and supporting various IT services related to application and network access.
Information ServicesInformation TechnologySoftware
Responsibilities
Assign rights to applications
Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services
Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications
Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls
Deletion and disabling of users
Regularly scheduled cleanup of accounts
Remediation of issues related to user accounts
Management of secondary accounts and privileged access accounts
Solid technical background with service desk and desktop support
Basic understanding of the operations of the Active Directory
Basic understanding and operations of Outlook
Should be able to impact day one of this project
Basic endpoint deployment knowledge
Configuration of new device procurements
Deliveries of new procurements
E-Recycling preparation for salvaged County material, including the movement, compiling, and processing of equipment
Basic understanding of and operation of ITSM
Qualification
Required
Focused, hands-on experience with the skills in the Job Description Required 2 Years
Ability to read, analyze, and interpret professional and technical references and procedures
Ability to write reports, business correspondence, and documentation for technical peers
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Preferred
Focused, hands-on experience with the skills in the Job Description Desired 4 Years
Company
Info Origin Inc.
Info Origin is a global provider of information technology consulting, application development and software engineering services.
51-200 employees
H1B Sponsorship
Info Origin Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (4)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
A
Ashish kumar Chauhan
Co-Founder and President
Company data provided by crunchbase