Apply on Employer Site

Urbana Country Club · 5 months ago

Spa Receptionist

Urbana, IL

Part-time

Onsite

Entry Level

$16/hr - $16/hr

Urbana Country Club is seeking talented individuals for the opportunity to be a Spa Receptionist in our luxurious Resort & Spa facility. The role involves providing excellent customer service, implementing service protocols, and ensuring the safety and satisfaction of members and guests.

Hospitality

Responsibilities

Implementation of the 3 steps of service to our members and their guests--warm welcomes, magic moments and fond farewells

Knowledge of the proper spa policies and procedures to ensure the safety of our members and their guests

An enthusiastic person willing to adjust to situations in a timely and efficient manner where hospitality is paramount

Ability to multi-task and work well in a fast paced, team-oriented environment

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards

Qualification

Spa policies knowledgeCustomer service skillsEffective listeningPassionMulti-taskingProfessional appearanceTeamworkIntegrityWork EthicInterpersonal skills