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SCIEX · 5 months ago

Field Service Engineer - Sioux Falls, SD

Sioux Falls, South Dakota, United States

Full-time

Onsite

Mid Level

$34/hr - $38/hr

3+ years exp

Beckman Coulter Diagnostics is a global leader in clinical diagnostics committed to innovating for tangible impact in healthcare. The Field Service Engineer is responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment, directly impacting patient health and well-being.

BiotechnologyManufacturingMedical DeviceProduct Design

H1B Sponsor Likely

Responsibilities

Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products

Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals

Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers

Qualification

TroubleshootingInstallationPreventative maintenanceMechanical repairElectromechanical repairCustomer serviceTechnical trainingRecord keepingCollaborationCommunication

Required

Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience or High School diploma with 3 years of experience

1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation

Ability to travel, 10% overnight, within territory including Nebraska, North Dakota, Minnesota, Iowa

Must have a valid driver's license with an acceptable driving record

Ability to lift, move, or carry equipment up to 50lb (tools, replacement parts, consumables etc.)

Preferred

3+ years' experience of advanced trouble shooting

Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention

Benefits

Paid time off

Medical/dental/vision insurance

401(k)

Company

SCIEX

Glassdoor3.3

SCIEX is a biotechnology company that sells mass spectrometers, capillary electrophoresis, and ion sources products.

Founded in 1970

Framingham, Massachusetts, USA

1001-5000 employees

http://www.sciex.com

H1B Sponsorship

SCIEX has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)