Filson · 6 months ago
Filson Store Manager - Los Angeles (Silver Lake)
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$72K/yr - $89K/yr
5+ years expFilson is a company that has been dedicated to providing high-quality goods since 1897. They are seeking a Retail Store Manager to oversee the Filson retail store, ensuring exceptional customer service and effective management of staff and store operations.
FashionManufacturing
Responsibilities
Provide exceptional service to all customers through sales, customer service and clientele
Establishes rapport with current and potential customers to identify needs, and with other persons who can offer increased understanding of service expectations
Completes store operational requirements by scheduling and assigning employee following up on work results
Selects store staff by recruiting, selecting, orienting, and training employees
Maintains store staff job results by coaching, counseling, and discipline employees, planning, monitoring, and appraising job results
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
Ensures availability of merchandise and services by approving shipments, maintaining inventories
Ensure that Filson Standards and Operating Standards are met or exceeded to support brand consistency
Protects employees and customers by providing a safe and clean store and backroom environment
Responsible for overall appearance of the store, including mechanical operations, fixtures, and overall maintenance. Ensure that outside services for maintenance and improvement are recruited as needed
Maintains operations by initiating, coordinating, and enforcing program, operational, and company policies and procedures
Maintains the stability and reputation of the store by complying with legal requirements
Be able to work evenings, weekends and holidays as needed
Ability to monitor, address and coach to HR functions and policies, including conflict resolution, performance management tools and processes, Brand policies, local and State laws
Administer and advocate policies and procedures that foster fair, consistent and equitable treatment for all. Regardless of personal interests, support decisions made by our organizations that are both ethical and legal
Regularly and consistently abides by the Time & Attendance policy and all policies and procedures included within
Other duties as assigned
Qualification
Required
Must have a high school diploma or equivalent
Must be 18+ yrs old
Exceptional selling skills, customer service, and clientele
5 + years management in Retail Operations
Management proficiency and leadership skills
Tracking budgets expenses and financial acumen
Self-motivated and Results Driven
People development and growth plan experience
Friendly and outgoing; service mentality
Strong written and verbal communication skills
PC based computer skills; with Word, Excel, and telecommunication experience
Must have the ability to work weekends, holidays, and evenings
Able to lift and carry a minimum of 30 pounds
Able to reach overhead
Able to pull clothing and luggage from shelves
Able to bend, kneel, or stoop
Must be able to stand for lengthy periods of time
Some travel is required
Able to work weekends, holidays, and evenings
Benefits
Medical, dental & vision
401k with company match
Employee assistance program
Pet Insurance
Merchandise discounts
Complimentary employee bag at 90 days of employment
Company
Filson
Filson is an outfitter and manufacturer of unfailing goods for outdoor enthusiasts. It is a sub-organization of Bedrock.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Neil Morgan
Chief Operating Officer
Alexander Carleton
Chief Creative Officer FILSON
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