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NEOGOV · 5 months ago

Administrative Clerk - Human Services Department

La Crosse, WI

Full-time

Onsite

Entry Level

1+ years exp

NEOGOV is seeking an Administrative Clerk to join the Human Services Department of La Crosse County, Wisconsin. This role involves providing general clerical functions, including receptionist duties and managing electronic records, while fostering a supportive and inclusive workplace.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Demonstrates self-leadership, seeks out opportunities for personal growth and development, accepts feedback and demonstrates ability to learn and apply

Shares ideas and demonstrates respect, humility, honesty, and open-minded thinking

Demonstrates flexibility, acceptance of change and emotional intelligence

Takes initiative and demonstrates the ability to think critically and strategically

Participates as a contributing member of the team and brings authentic self to discussions regarding all aspects of the work

Demonstrates ability to build and maintain effective relationships

Contributes positively to an inclusive workplace

Performs receptionist duties: answers telephone; takes messages; handles routine inquiries; refers clients/callers to appropriate personnel; receives and distributes incoming mail; and schedules clients for appointments

Uses various office machines in the performance of duties as required in a specific department, such as computers, telephones, copiers, and printers

Some positions will 'float' throughout the department providing a variety of back-up clerical duties including reception work

Transcribes reports, forms, correspondence, etc., from dictation system using a transcription unit

Inputs and retrieves information on computer

Works within the central file room doing a large amount of scanning and managing electronic records, filing, file delivery, phone and computer work

Qualification

Office equipment operationData entryReceptionist experienceOrganizational skillsConfidentiality managementEmotional intelligenceCritical thinkingTeam collaborationCommunication skills

Required

Requires graduation from an accredited high school or GED, with training in business courses such as typing/keyboarding, computers, and office practices

Minimum of one year of general office experience with proven strong word processing, data entry and organizational skills

Typing skills may be evaluated as part of the selection process

Good grammatical, spelling and punctuation skills

Considerable knowledge of up-to-date office methods and procedures

Ability to operate general office equipment such as computers, copiers and multi-line phone system

Ability to read, write, add and subtract

Ability to interact with a client population that is primarily adults and/or children with mental, developmental, or physical disabilities and/or frail elders

Ability to use independent judgment in carrying out assigned tasks

Ability to follow oral and written instructions

Ability to work with confidential records and keep confidentiality

Ability to work under moderate supervision

Ability to stay organized and manage multiple tasks

Preferred

Strong preference for individuals with advanced clerical training at a technical school

Strong preference for receptionist experience in a busy office whose client population is primarily adults and/or children with mental, developmental or physical disabilities and/or frail elders