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SCIEX · 5 months ago

Field Service Engineer - Central Pennsylvania

Lancaster, Pennsylvania, United States

Full-time

Onsite

Entry Level

1+ years exp

Beckman Coulter Diagnostics is a global leader in clinical diagnostics, dedicated to improving patient health through innovative solutions. The Field Service Engineer will be responsible for maintaining diagnostic tools, ensuring optimal performance of equipment, and providing excellent service to customers.

BiotechnologyManufacturingMedical DeviceProduct Design

H1B Sponsor Likely

Responsibilities

Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products

Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals

Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers

Qualification

TroubleshootingInstallationPreventative maintenanceMechanical repairElectromechanical repairRoboticsElectronic equipmentCustomer serviceTechnical trainingBusiness systemsPositive business relationshipsField Service Engineering

Required

Associate degree or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis)

1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation

Hold a current valid driver's license and good driving record over the last three

Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight)

Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.)

Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time

Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity

Preferred

2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair

Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention

A technical college major such as biomed, engineering, or related

Company

SCIEX

Glassdoor3.3

SCIEX is a biotechnology company that sells mass spectrometers, capillary electrophoresis, and ion sources products.

Founded in 1970

Framingham, Massachusetts, USA

1001-5000 employees

http://www.sciex.com

H1B Sponsorship

SCIEX has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)